topic Re: Phone memory is encrypted in XPERIA archive

Phone memory is encrypted

Furquan — Tue, 08 Dec 2015 18:31:53 GMT

Hi,

I am unable to backup my phone and whenever i do it phone memory is encrypted. I have also done a factory reset but still the problem persists.

Please help !!

Re: Phone memory is encrypted

Uliwooly — Tue, 08 Dec 2015 18:37:31 GMT

@Furquan

You will have to repair the phone with PCC

software repair using PC Companion

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Phone memory is encrypted

Furquan — Tue, 08 Dec 2015 18:39:42 GMT

I have repaired and also did a factory reset, but still the same

Re: Phone memory is encrypted

Uliwooly — Tue, 08 Dec 2015 18:48:37 GMT

@Furquan

give it another shot, also have you encrypted the SD card?

Re: Phone memory is encrypted

Furquan — Tue, 08 Dec 2015 18:51:19 GMT

I have not encrypted anything on the inbuilt memory and i have also done factory reset and repair about 4 times since evening.

Any help would be appreciated..

Re: Phone memory is encrypted

Uliwooly — Tue, 08 Dec 2015 19:15:43 GMT

@Furquan

could you post a picture/screenshot of the issue

Re: Phone memory is encrypted

Furquan — Tue, 08 Dec 2015 19:50:43 GMT

I am unable to send the screen shot but its the same as the one mentioned before.

http://talk.sonymobile.com/t5/Xperia-sola/Backup-not-working-on-phone-nor-through-Sony-PC-Companion/td-p/278211

Re: Phone memory is encrypted

Uliwooly — Tue, 08 Dec 2015 19:55:29 GMT

@Furquan

Upload the picture to either box or dropbox or google drive and post the link here

Re: Phone memory is encrypted

Furquan — Wed, 09 Dec 2015 12:07:47 GMT

sure i can do that..

Re: Phone memory is encrypted

Uliwooly — Wed, 09 Dec 2015 18:38:22 GMT

@Furquan

let us know

Re: Phone memory is encrypted

Furquan — Thu, 10 Dec 2015 14:48:29 GMT

here is the link to it.. @uliwooly

https://us-mg6.mail.yahoo.com/ya/download?mid=2%5f0%5f0%5f2%5f654529%5fAOFK2kIAAHuoVmmQcQs%2b6Gp0nfQ&m=YaDownload&pid=2&fid=Sent&inline=1&appid=yahoomail

Re: Phone memory is encrypted

Uliwooly — Thu, 10 Dec 2015 21:50:06 GMT

@Furquan

the link its broken.