topic Re: Camera problem with flash in XPERIA archive

Camera problem with flash

Hoj — Fri, 06 May 2016 17:06:10 GMT

Hi guys its hard to explain my problem, but I'm trying to explain in details. When I'm tring to capture a picture during night with flash on a too dark place or very low light it shows a greenish colour on right side of the screen when flash turns on and remains on the captured photo and without flash pictures are fine at the same place no extra colour or anything(pictures are dark due to low light)and daylight photos are perfect.
I tried this solutions:
I tried to take photos on superior auto mode same problem.
Manual mode same problem.
I tryed to factory restore.
And alo performed a software repair using Sony pc companion.
I'm using D6653 and now on Android m and had same problem on lollipop and everything was fine on 4.4.4,
is there anyone having same problem or wanna help me out please reply.
Thanks and please forgive 🙏 me for bad English :-SS.

Re: Camera problem with flash

Phy — Fri, 06 May 2016 18:32:08 GMT

That might be a hardware issue, perhaps your phone has a case and it's reflecting the flash light into the camera lens, or maybe the back has cracks and the flash light leak into the camera.

Re: Camera problem with flash

Uliwooly — Fri, 06 May 2016 19:12:56 GMT

@Hoj

I think @Phy is on something here, does your phone has a protective case, film, glass? does the camera lens has scratches? has the back panel has any damage ?

Re: Camera problem with flash

Hoj — Fri, 06 May 2016 22:52:21 GMT

@uliwooly
No I'm no

Re: Camera problem with flash

Uliwooly — Fri, 06 May 2016 23:11:06 GMT

@Hoj

If possible take pictures of the back of the phone and post them here.

Re: Camera problem with flash

Hoj — Sat, 07 May 2016 00:04:34 GMT

http://imgur.com/5mz0TEA

http://imgur.com/jGM4xEy

http://imgur.com/OhGhl5R

http://imgur.com/N1RE09b

i think there is some problem with phone's back panel becose it's slightly poping out.

Re: Camera problem with flash

Uliwooly — Sat, 07 May 2016 00:14:14 GMT

@SbmZ3

There you have it, it is a hardware issue as suggested earlier, it supposed to look like this

Re: Camera problem with flash

Hoj — Sat, 07 May 2016 00:20:30 GMT

@uliwooly

yea the same and thanks for helping me out i think its time to visit service center.

Re: Camera problem with flash

Uliwooly — Sat, 07 May 2016 00:45:31 GMT

@SbmZ3

Indeed, as for your question, this was not implemented on Sony's marshmallow update, nor by LG nor Samsung

Re: Camera problem with flash

Narco2112 — Wed, 11 May 2016 18:33:45 GMT

Take your case off of your phone if you have one that's solved my problem the hole where the camera lenses and the Flash is too deep so it just reflects the light back into the camera