topic Re: my phone is block in XPERIA archive

Entered wrong code, phone is blocked

rko1 — Tue, 08 Dec 2015 05:29:31 GMT

i have to block my phone. becoz my phone is locked i try 10 times wrong code now my z3 can't unlock please help me sony.... please

Re: my phone is block

Phy — Tue, 08 Dec 2015 05:55:50 GMT

contact Sony xperia support maybe they can reset it for you.
http://support.sonymobile.com/global-en/contactUs/

Re: my phone is block

Christofer — Tue, 08 Dec 2015 07:30:33 GMT

Hi @rko1,

Is this a screen lock code you are unable to get past?
If so then you can try to use my Xperia to set a new code to unlock the phone with. You can also try using Android Device Manager if you haven't enabled My Xperia previously.

If none of these work you will have to reset your phone by performing a software repair using PC Companion.