topic Scrambled Screen in XPERIA archive

Scrambled Screen

xbladevanitas9 — Thu, 14 Jan 2016 00:48:35 GMT

Hi, my E1 is about a year old and the screen just went scrambled (attached pics). What is the problem and is there a solution? Thanks

Re: Scrambled Screen

Uliwooly — Thu, 14 Jan 2016 01:06:12 GMT

@xbladevanitas9

I can't see the pictures until they are approved by a moderator, could you upload them to box, dropbox or drive and post the link

also, take a screenshot and transfer it to your computer or other phone, are you able to see the same issue?

Re: Scrambled Screen

CameronT — Thu, 14 Jan 2016 01:14:53 GMT

Hi @xbladevanitas9,

Welcome to the community.

It looks like you're going to have to arrange for a repair. Contact your local support team using the link in my signature.

Re: Scrambled Screen

xbladevanitas9 — Fri, 15 Jan 2016 00:43:30 GMT

Thanks for the reply. I have uploaded the pictures to box, links are below. I cant take screenshot because I don't have access to any touchscreen functions. The warranty has expired so I want to fix it myself. Just need to know which part needs replacing. My guess is it is the LCD screen. Thanks

https://4163269878.app.box.com/embed_widget_preview?shared_name=27l7rtqrge4a4kke34ldwynp9xshgmod&direction=ASC&theme=dark&width=500&height=400

https://4163269878.app.box.com/embed_widget_preview?shared_name=1r7ff2lsl6zlsodrm896kl4d1jl3lv94&direction=ASC&theme=dark&width=500&height=400

Re: Scrambled Screen

Uliwooly — Fri, 15 Jan 2016 03:08:47 GMT

@xbladevanitas9

I agree with @CameronT This is a hardware issue.