topic Re: Sensor problems in XPERIA archive

Sensor problems

LalePlata — Tue, 23 Feb 2016 22:29:30 GMT

Hi, since I have my phone, my sensor never worked

when I have a call, in theory be activacted, but not

Uliwooly — Tue, 23 Feb 2016 22:40:57 GMT

Does your phone has a protective case, film, glass? if it does, remove it then

settings > about phone > diagnostics > test > test the proximity sensor.

LalePlata — Tue, 23 Feb 2016 23:42:26 GMT

Actually it don't have
And I did that test but fail it

Uliwooly — Tue, 23 Feb 2016 23:47:47 GMT

You could repair the phone with PCC and see if that solves the problem

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

LalePlata — Tue, 23 Feb 2016 23:54:04 GMT

I did a couple time and the problems persist

CameronT — Wed, 24 Feb 2016 00:31:19 GMT

Welcome to the community.

You will have to contact your local support team to arrange a repair. You can use the link in my signature to find their contact.