topic Re: Z5 premium quick charger 2.0 problem in XPERIA archive

Z5 premium quick charger 2.0 problem

Snoldy1 — Tue, 23 Feb 2016 01:05:04 GMT

Every time I charge it with sony quick charger 2.0, it loses more battery, quicker than the average charger the phone comes with.

Re: Z5 premium quick charger 2.0 problem

CameronT — Tue, 23 Feb 2016 01:09:58 GMT

Hi @Snoldy1,

Welcome to the community.

I'm not sure I understand your issue correctly. To clarify, when you use the quick charger to charge your phone, your device will drain quicker, when it is off charge, than if you use the standard charger?

Or, is it that while your charging with the quick charger, the device is draining faster than the quick charger can charge the phone?

Re: Z5 premium quick charger 2.0 problem

Snoldy1 — Tue, 23 Feb 2016 01:12:46 GMT

Yes when it is off charge that it drains quicker

Re: Z5 premium quick charger 2.0 problem

CameronT — Tue, 23 Feb 2016 01:13:40 GMT

@Snoldy1,

How long does it last from the quick charger compared to the standard charger?

Re: Z5 premium quick charger 2.0 problem

Snoldy1 — Tue, 23 Feb 2016 01:14:50 GMT

Like from 70% to 43% in 40min

Re: Z5 premium quick charger 2.0 problem

CameronT — Tue, 23 Feb 2016 01:15:23 GMT

@Snoldy1, and how long does it last from the standard charger?

Re: Z5 premium quick charger 2.0 problem

Snoldy1 — Tue, 23 Feb 2016 01:16:16 GMT

1hour ish

Re: Z5 premium quick charger 2.0 problem

CameronT — Tue, 23 Feb 2016 01:17:25 GMT

@Snoldy1,

That is pretty significant power drain regardless of the charger that you're using. I think the issue may be something more. What sort of apps/activities are you performing during this time?

Re: Z5 premium quick charger 2.0 problem

Snoldy1 — Tue, 23 Feb 2016 01:19:46 GMT

It's always 9gag. And some what Facebook. And I usually put stamina on. And clear the usage of apps.
Good phone but I really don't like the battery life. Right now it's like I'm losing 1% every 2minute

Re: Z5 premium quick charger 2.0 problem

CameronT — Tue, 23 Feb 2016 01:26:06 GMT

@Snoldy1, Yeah that's definitely not right. It could be apps that are poorly optimised draining your battery, or it could be a faulty battery. I don't think the charger is the issue here.

We will need some more information in order to identify the issue.

Can you please shut down your phone and charge it to 100%, then use it as normal until it reaches 10%.

Once it is at 10% note down how long it took to get there, and go to Settings > Power Management > Battery Usage. Take a screen shot of the graph and apps and post it to this thread.

Re: Z5 premium quick charger 2.0 problem

Snoldy1 — Tue, 23 Feb 2016 01:27:23 GMT

I'm on it

Re: Z5 premium quick charger 2.0 problem

CameronT — Tue, 23 Feb 2016 01:28:19 GMT

@Snoldy1,

Thanks, I will keep an eye on this thread.

Re: Z5 premium quick charger 2.0 problem

Snoldy1 — Tue, 23 Feb 2016 01:29:37 GMT

It's late here in Greenland. I'll charge it, when I'm going to sleep and I'll do it tomorrow

Re: Z5 premium quick charger 2.0 problem

CameronT — Tue, 23 Feb 2016 01:33:23 GMT

@Snoldy1, no problem. It will show up in my notifications when you do respond

Re: Z5 premium quick charger 2.0 problem

RyTek — Tue, 23 Feb 2016 08:03:27 GMT

Maybe it's just your feeling, I didn't get this problem. I used UCH20 (standard charger) for a half of Feb, 1 next week used UCH10 and just use Anker Powerport once in this morning, the battery usings are the same. Btw, why did Sony limit current charge at 1.55A on Z5? I can't get 1.6+A with many chargers which can give 2A current output.

Re: Z5 premium quick charger 2.0 problem

CameronT — Tue, 23 Feb 2016 23:14:34 GMT

@RyTek wrote:

Btw, why did Sony limit current charge at 1.55A on Z5? I can't get 1.6+A with many chargers which can give 2A current output.

I really don't have a good answer for you there. That's something only the design team could answer and I have no way to contact that department, sorry