topic Re: unfortunately, Camera has stopped working in XPERIA archive

'Unfortunately, Camera has stopped' issue

ern815 — Mon, 02 May 2016 15:28:37 GMT

Hi there,

I believe quite a few users have been affected by the camera app. My camera is no longer working and it shows 'Unfortunately, Camera has stopped working'. I have no idea what caused it to happen. Any advice would be greatly appreciated.

I also saw a few posts about this in the z3 forum but none seem to be have the solution for that.

Re: unfortunately, Camera has stopped working

Lord_viridis — Mon, 02 May 2016 15:31:49 GMT

Does it do the same in safe mode?

Re: unfortunately, Camera has stopped working

ern815 — Mon, 02 May 2016 15:38:08 GMT

Hi viridis,

Yes, the same problem persists. This has also affected other camera related apps like skype or instagram. The screen is black when I tried to take a photo via instagram and I can't video skype either.

Re: unfortunately, Camera has stopped working

Uliwooly — Mon, 02 May 2016 19:40:20 GMT

@ern815

what if you clear the app data?

Re: unfortunately, Camera has stopped working

ern815 — Tue, 03 May 2016 16:15:27 GMT

@uliwooly

The same issue persists. Am not too sure what happened. Furthermore all camera related apps cannot be used as well.

Re: unfortunately, Camera has stopped working

Uliwooly — Tue, 03 May 2016 20:21:50 GMT

@ern815

Repair the phone with PCC and report back

PC Companion (PCC)

Bridge (for Mac)

Xperia Companion (XC)

Software Repair Guide

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: unfortunately, Camera has stopped working

ern815 — Sun, 29 May 2016 08:58:34 GMT

@uliwooly I did a reset and nothing happened, so I decided to get my camera replaced since it's under warranty. Now I restore my tablet to my last back but my apps are all gone. Anyway to resolve this issue?