topic Re: Z5P Bad quality 4K in XPERIA archive

Z5P Bad quality 4K

Panda95 — Sun, 10 Jan 2016 17:01:26 GMT

Hi guys, I have a big problem, when I record in 4K, I have a Bad quality it seems to be 480p not 4K

Lord_viridis — Sun, 10 Jan 2016 17:06:44 GMT

Can you post a quick video on YouTube or elsewhere for us to see?

Panda95 — Sun, 10 Jan 2016 17:26:13 GMT

The video is uploading on YouTube

Panda95 — Sun, 10 Jan 2016 17:59:31 GMT

Lord_viridis — Sun, 10 Jan 2016 19:27:46 GMT

Seems to be not focusing correctly, and quite a bit of motion blur.
Try in better light and hold it still enough to focus in the first instance.

Panda95 — Sun, 10 Jan 2016 19:29:09 GMT

I'll try it tomorrow and I'll send you the video

Uliwooly — Sun, 10 Jan 2016 19:37:37 GMT

Just wondering, if your phone has a protective case that might be too close to the lens, but do follow @Viridis suggestions

Panda95 — Mon, 11 Jan 2016 11:43:54 GMT

I don't have a protective case so why do I have this quality? is it a technical problem (inside my phone)?

Uliwooly — Mon, 11 Jan 2016 14:40:00 GMT

Try @Viridis suggestion first and post the video.

Panda95 — Mon, 11 Jan 2016 17:59:03 GMT

I tried and this is the video: https://youtu.be/6I51Bb_XcP4

Uliwooly — Mon, 11 Jan 2016 19:23:56 GMT

you could contact your Local support to get it inspected.