topic Re: Mediavolume doesn't activate when using Spotify in XPERIA archive

Mediavolume doesn't activate when using Spotify

RP81 — Wed, 02 Dec 2015 14:28:37 GMT

Sometimes when using Spotify, I have no sound and the volume buttons on the side of my Z5 compact do not activate the mediavolume. Instead they activate the ringtone volume. If I then open the volume menu and raise the media volume the actual volume still doesn't go up. I only have this problem when using Spotify. If I open another app like youtube for instance the volume works properly. If I restart my phone the volume problem in Spotify disappears. But after a while I find myself having the same problem again..

Re: Mediavolume doesn't activate when using Spotify

Hampus — Wed, 02 Dec 2015 16:16:06 GMT

Hi,

Is a song playing when you try to adjust the volume? If a song is not playing, the volume buttons will change the ringtone volume instead.

Re: Mediavolume doesn't activate when using Spotify

RP81 — Thu, 10 Dec 2015 06:19:55 GMT

Yes, a song is playing when I try to adjust the volume.