topic Re: Z5 Premium - Chrome in XPERIA archive

Z5 Premium - Chrome

Feol — Sat, 20 Feb 2016 11:28:55 GMT

After buying this Phone every single time I use Search in Chorme appears this message (in Spanish): para continuar introduce los caracteres que aparecen a continuación. It algo appears in my Pc and tablet. Which Sony app is continously sending information to Chrome? Before this Phone I have no problem at all.

Re: Z5 Premium - Chrome

Lord_viridis — Sat, 20 Feb 2016 19:47:16 GMT

The fact it also appears in your pc and tablet kinda prove it's not completely a Sony problem.
to continue Enter the characters shown below. Is the translation and may be part of Google security.

Re: Z5 Premium - Chrome

Feol — Sat, 20 Feb 2016 21:57:31 GMT

Don't think si. The problem Washington AFTER I buying the Z5 Premium. Before this I have no problem. I'm gong to uninstal all Sony apps, Whatsapp New, Lounge, etc.

Re: Z5 Premium - Chrome

Feol — Sat, 20 Feb 2016 22:38:38 GMT

(Whats New, etc) Besides, the Phone is the ony one I have on all day so I don't think that my Pc or my tablet are generating too much traffic to Google.

Re: Z5 Premium - Chrome

Uliwooly — Sun, 21 Feb 2016 02:41:54 GMT

@Feol

what do you mean by too much traffic?

take a screenshot of the message and post it here.

Re: Z5 Premium - Chrome

Feol — Sun, 21 Feb 2016 03:02:59 GMT

Here's the screenshot, @uliwooly. I'm using Opera trying to avoid this error, and deactivate the original Chrome on my phone. Thanks.

Re: Z5 Premium - Chrome

Uliwooly — Sun, 21 Feb 2016 04:01:10 GMT

@Feol

could you upload it to box or dropbox etc as I can't see the picture until its approved by a moderator

Re: Z5 Premium - Chrome

Feol — Sun, 21 Feb 2016 08:42:36 GMT

Not so sure... but OK. Here's the link to Dropbox:

https://www.dropbox.com/sh/kwa4c6dm122ig3f/AAAAKI2OScYGx6e0Ocejitbua?dl=0

Re: Z5 Premium - Chrome

Uliwooly — Sun, 21 Feb 2016 20:56:05 GMT

@Feol

That's clearly either a third party app or malware, does it happen every time that you open Chrome?

Try this, Boot on >>> safe mode then

Open chrome, do you experience the same problem, if you do

settings > apps > all > chrome > clear data > uninstall updates

If you don't then, it's a third party app causing this problem

Re: Z5 Premium - Chrome

Uliwooly — Sun, 21 Feb 2016 20:56:14 GMT

@Feol

On your computer, open chrome > menu > more tools > extensions > check for anything that you have not installed

Re: Z5 Premium - Chrome

Feol — Mon, 22 Feb 2016 20:08:19 GMT

@uliwooly

Sorry to tell you that non of this works, I still have the problem (again, after I bought the phone). Well, I'm moving to Bing as my search engine.

Thanks for all your help

Regards from Mexico.

Fernando Olvera

Re: Z5 Premium - Chrome

Uliwooly — Mon, 22 Feb 2016 23:57:55 GMT

@Feol

if you are willing to try something else, repair the phone with PCC > do NOT enter your Gmail account nor update nor install any apps, if you don't experience the same problem then it is a third party app and/or a setting passed from your computer's chrome browser to your phone.

software repair

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Z5 Premium - Chrome

Feol — Sat, 27 Feb 2016 12:50:56 GMT

Thanks, uliwooly.

Too much trouble: rapair, backup... Mmmmmm, don't think so, I don't feel so confident (?). Maybe is some SW in my laptop or in my tablet but, as I said, this happens AFTER I get the Xperia Z5 Premium phone. What can I do? Too much money for this phone (12 months debt) so I have to live with this and not use Chrome.

Again, thanks a lot for all your help.

Regards.

Fernando Olvera.

Re: Z5 Premium - Chrome

Uliwooly — Sun, 28 Feb 2016 01:33:57 GMT

@Feol

I doubt it, I have a Z5 and Z5 premium and I can't recreate this issue, perhaps you have malware on your computer/phone

Re: Z5 Premium - Chrome

Karim — Sun, 28 Feb 2016 01:38:58 GMT

This is not chrome... this is your IP being flagged as SPAM... try a different internet connection and see if it works...

If you dont have another internet connection download Cloud VPN from store and connect. Check chrome again....

Re: Z5 Premium - Chrome

Feol — Sun, 06 Mar 2016 22:04:13 GMT

Thanks, uliwooly

Re: Z5 Premium - Chrome

Feol — Sun, 06 Mar 2016 22:05:10 GMT

Thanks, IA64