topic Re: Phone does not start after unsuccessful update in XPERIA archive

Phone does not start after unsuccessful update

mkushal — Mon, 21 Mar 2016 02:47:04 GMT

Hello Team,

I tried updating my Xperia E1 using PC Companion.Did all the download etc, but while updation, a message come "check your internet connection" and no updation was possible.

Further, when trying to restart the phone, only a Sony Logo comes up and it does work any better.

Please suggest an immediate solution. Hope to hear back soon.

Thanks.

Re: Phone does not start after unsuccessful update

Uliwooly — Mon, 21 Mar 2016 03:54:10 GMT

@mkushal

what if you use PCC

software repair

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Phone does not start after unsuccessful update

mkushal — Tue, 22 Mar 2016 03:30:23 GMT

Thank you Uliwooly for the suggestion.

I tried the steps but then again some Download error pops up which says "Please check your Internet Connection".

I am really not sure but to ascertain that the net connection is fine.

Re: Phone does not start after unsuccessful update

Uliwooly — Tue, 22 Mar 2016 04:21:54 GMT

@mkushal

perhaps a firewall or antivirus that might be creating this problem