topic Re: my xperia Z's sensor doesn't work in XPERIA archive

my xperia Z's sensor doesn't work

khocho — Fri, 19 Feb 2016 13:52:43 GMT

please, somebody tell me what to do, i've bought my phone from ebay, not even a month as i use it, i've not dropped it, even in water. and suddenly it's sensor stopped working. i've tried restart, with turn off button and volume up button, when it restarted, sensor worked for 2 seconds, then nothing. Tell me what to do please? :X :X

Re: my xperia Z's sensor doesn't work

Uliwooly — Fri, 19 Feb 2016 14:27:46 GMT

@khocho

I'm sorry to hear that but which sensor?

Re: my xperia Z's sensor doesn't work

khocho — Fri, 19 Feb 2016 14:54:30 GMT

i mean, the screen sensor. 😕 i cannot write anything or even cannot turn phone off with sensor.

Re: my xperia Z's sensor doesn't work

Uliwooly — Fri, 19 Feb 2016 18:38:10 GMT

@khocho

Are you referring to the touchscreen/digitizer?

proximity sensor?

Re: my xperia Z's sensor doesn't work

khocho — Fri, 19 Feb 2016 19:20:08 GMT

yes i mean the touchscreen. when i press the screen, nothing happens 😕 doesn't work.

Re: my xperia Z's sensor doesn't work

Uliwooly — Fri, 19 Feb 2016 20:25:07 GMT

@khocho

Does it has any cracks, even if they are small?

Re: my xperia Z's sensor doesn't work

khocho — Fri, 19 Feb 2016 21:18:40 GMT

noo, it has nothing, it's so neew :X

Re: my xperia Z's sensor doesn't work

Uliwooly — Fri, 19 Feb 2016 22:22:08 GMT

@khocho

I'm sorry to hear that but, if you bought it on ebay it was probably used, you might want to contact the seller regarding this. you can also repair the phone with PCC.

Does the phone has a protective case, film, glass?

software repair

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: my xperia Z's sensor doesn't work

khocho — Tue, 23 Feb 2016 20:13:34 GMT

thank you very much!! ^_^

Re: my xperia Z's sensor doesn't work

Gioware — Wed, 24 Feb 2016 22:30:40 GMT

I have same issue, looks like Z touchscreens start to fail.

Most probably you have to replace hardware.

Re: my xperia Z's sensor doesn't work

Uliwooly — Thu, 25 Feb 2016 21:28:25 GMT

@khocho

Did that worked?

Re: my xperia Z's sensor doesn't work

khocho — Tue, 01 Mar 2016 16:03:08 GMT

phone just started working, don't know how, but it started working. but now it as another problem 😕 it turns off by itself. i will set it up and will let you know if it'll work. aand thank you for so much attention

Re: my xperia Z's sensor doesn't work

khocho — Tue, 01 Mar 2016 16:05:44 GMT

how's your phonee?

Re: my xperia Z's sensor doesn't work

Uliwooly — Wed, 02 Mar 2016 06:34:16 GMT

@khocho

could you elaborate on your quesiton?

Re: my xperia Z's sensor doesn't work

khocho — Thu, 03 Mar 2016 11:29:19 GMT

okay, first of all, when i try to write my IMEI it writes that IMEI isn't valid, but i correctly wrote it!! then, when i push repair button, it says that online repair isn't available in my country. but the main problem of my xperia is that, sometimes it stops working and turns off, and when i turn it on (with turn off button and valume uo button) sometimes it turns on, but imediately turns off again, and when i try to turn it on again and again, there's written that androrid is starting. but this process ended only once!! and the i reseted my phone, and the next day, it turned off again. s i don't know what to do, can u help me? do you think that this phone isn't original? as IMEI code isn't found 😕 ? but it was written brand new original phoone... don't know what to do.

Re: my xperia Z's sensor doesn't work

Uliwooly — Thu, 03 Mar 2016 22:59:50 GMT

@khocho

what if you call your Local support ?

Re: my xperia Z's sensor doesn't work

berste — Mon, 07 Mar 2016 14:03:11 GMT

Hi, thats exactly how my problems started aswell with my Xperia Z. It started to turn of, when i turned it on it optimized apps. Then crasched etc. Then after a day or two it only worked with the charger plugged in, but still crashed if you used it.

You can read my thread, there are some advice in there, that sadly didnt work for me. But might work for you.

Please if you ever find a solution please reply so I can fix mine aswell.