topic Re: Software update in XPERIA archive

Software update

DrBari — Mon, 30 Nov 2015 01:03:58 GMT

My xperia C5 ultra dual show a notification ' unfortunately , software update has stopped' on the screen. But on setting i check for update, it shows, your software is uptodate.

Re: Software update

Jake-SonyXperia — Mon, 30 Nov 2015 01:08:16 GMT

Hi DrBari,

The error message is simply advising that the application is not working correct and crashing.

You would be best to try clearing the apps data.

Menu > Settings > Apps > All > Software Update > Clear Data

Let us know how you get on.

Re: Software update

DrBari — Mon, 30 Nov 2015 07:11:24 GMT

I do it. But i think the software is not still working. Whats the next step? Is it solvable?

Re: Software update

Samuel1 — Mon, 30 Nov 2015 08:37:38 GMT

You could try to update the phone software via PC Companion instead. Download it and install on your computer then follow the instructions for update.