topic Re: Xperia z1 WI-FI connectivity/coverage issues in XPERIA archive

Xperia z1 WI-FI connectivity/coverage issues

kmano1 — Tue, 05 Jan 2016 18:38:45 GMT

When ever i try to connect to my WIFI there is a lack of wifi singnal even though I am right above my network router. This problem occured one week ago on the 29th of dcember 2014. Before i would get full bars on the wifi connection but now I don't know why is has suddenly dropped.

Re: Xperia z1 WI-FI connectivity/coverage issues

Uliwooly — Tue, 05 Jan 2016 19:41:34 GMT

@kmano1

Do you experience the same if you are at the same room as the router?

Re: Xperia z1 WI-FI connectivity/coverage issues

CameronT — Wed, 06 Jan 2016 00:21:07 GMT

Hi @kmano1,

Do you have the same issue on any other WiFi router/network?

And to be sure, have you restarted your router and tried to change the WiFi channel?

Re: Xperia z1 WI-FI connectivity/coverage issues

kmano1 — Wed, 06 Jan 2016 17:04:33 GMT

Yes I have the same experience when im in the same room as the router.

Re: Xperia z1 WI-FI connectivity/coverage issues

Uliwooly — Thu, 07 Jan 2016 22:19:15 GMT

@kmano1

What about @CameronT's questions?

Re: Xperia z1 WI-FI connectivity/coverage issues

kmano1 — Fri, 08 Jan 2016 19:33:50 GMT

Yes i have the same problem with other routers. It make it very difficult to surf the internet when it keep getting a poor connection.

Re: Xperia z1 WI-FI connectivity/coverage issues

CameronT — Sun, 10 Jan 2016 23:25:04 GMT

@kmano1

Try starting your phone in safe mode and see if the issue is the same.

Re: Xperia z1 WI-FI connectivity/coverage issues

kmano1 — Mon, 11 Jan 2016 16:14:44 GMT

In safe mode the singal is much better without the third party applications.

Re: Xperia z1 WI-FI connectivity/coverage issues

Uliwooly — Mon, 11 Jan 2016 19:26:07 GMT

@kmano1

You will have to find the culprit that's causing this issue.

Re: Xperia z1 WI-FI connectivity/coverage issues

CameronT — Mon, 11 Jan 2016 23:28:38 GMT

@kmano1, so this would indicate that a third party application is causing the problem. There's a couple of options here.

First, I suggest is to update everything. Go to Settings > About Phone > Software Update and make sure you have the latest firmware. Next, update all your downloaded apps in the play store.

If this doesn't work you can either start going through your installed apps and uninstall them one by one, testing after each one to identify the culprit as uliwooly said, or alternatively run a software repair which will completely reset your handset. If you do the software repair just try to test after each app you reinstall to identify which one causes the problem.