topic Light sensor not working in XPERIA archive

Light sensor not working

Aqibsh — Thu, 17 Mar 2016 13:12:08 GMT

I have Z2 but loght sensor not working for Auto light and also in diagnosing light sensor and GPS not working, light sensor working in whatsappp and call but not in Auto light 💡,

Re: Light sensor not working

Christofer — Thu, 17 Mar 2016 16:47:53 GMT

Hi @Aqibsh,

Could try the test in Diagnostics after rebooting your phone into safe mode?

Re: Light sensor not working

Aqibsh — Fri, 18 Mar 2016 18:08:44 GMT

Same problem
Again diagnose tedt failed

Re: Light sensor not working

Christofer — Mon, 21 Mar 2016 08:21:56 GMT

In that case I suggest that you perform a software repair using PC Companion. <-- Click this link for detailed instructions on how to do so, as well as how to make a backup of your phone's data.

If this doesn't help either then I'm afraid your phone is in need of service and you should contact your Local support team for information on where you can find an authorised service center and how to proceed if need be.

Re: Light sensor not working

Aqibsh — Fri, 25 Mar 2016 14:24:15 GMT

Ok i repaired and problem solved but i want ask the current soft update for Z2? Whats the latest build no?

Re: Light sensor not working

Aqibsh — Fri, 25 Mar 2016 14:25:08 GMT

@christofer

Re: Light sensor not working

Christofer — Tue, 29 Mar 2016 12:45:21 GMT

Glad to hear a software repair solved it.

The latest available software version can be seen on our website:
http://support.sonymobile.com/global-en/xperiaz2/software/

However, the availability of software updates depends on your country and/or operator.

Re: Light sensor not working

Aqibsh — Fri, 01 Apr 2016 12:53:29 GMT

@christoferafter repairing software the default software is 23.4.A.1.232-R3C and then i update the through mobile then new build num is 23.4.A.1.232 but when i checked at Sony offical site there is->
Android version: Android 5.1 (Lollipop)
Latest available software: 23.4.A.1.264
Release started: 2015-12-01

so question is whats the latest build no? 264? or 232?
if 264 then why there is still date showing 1-12-2015 even i update the latest, and also what about Marshmellow when its going to be release for Z2???

Re: Light sensor not working

Christofer — Mon, 04 Apr 2016 07:22:15 GMT

The software version shown on our website is the latest available one but as it is stated on the website availability depends on country and/or operator. In this case it seems that the software version mentioned on the website has not yet been released in your country or for your operator.

Regarding the Android 6 update for the Xperia Z2 I do currently not have any information on when it is planned to be released.