https://community.sony.com.mk/t5/xperia-archive/microphone-issue-during-calls/m-p/3439987#M513008 Hi,<BR /><BR />I am having trouble with the microphone during calls. It was fine this morning but issue began in the afternoon.<BR />The recipient cannot hear me at all, no noise whatsoever, but I can hear them clearly.<BR />I tried speakerphone and this doesn't work.<BR /><BR />The microphone does not work in all the apps I've tried, such as Facebook messenger, however it works fine when I film a video.<BR /><BR />I have rebooted in safe mode and the issue was still present.<BR /><BR />I have used the diagnostic test and could not hear anything unless I yelled into the microphone, and in that case I could hear it very quietly.<BR /><BR />I have uninstalled all the apps that updated today and there were no improvements.<BR /><BR />Microphone noise suppression is off (also speaker voice enhancer) as per usual, however I did test it with these on (both separately and at the same time.)<BR /><BR />No, nothing is blocking the microphone.<BR /><BR />Any suggestions are welcome,<BR />Thanks. Sat, 28 Nov 2015 11:06:16 GMT yoyothisisjo 2015-11-28T11:06:16Z https://community.sony.com.mk/t5/xperia-archive/microphone-issue-during-calls/m-p/3439987#M513008 Hi,<BR /><BR />I am having trouble with the microphone during calls. It was fine this morning but issue began in the afternoon.<BR />The recipient cannot hear me at all, no noise whatsoever, but I can hear them clearly.<BR />I tried speakerphone and this doesn't work.<BR /><BR />The microphone does not work in all the apps I've tried, such as Facebook messenger, however it works fine when I film a video.<BR /><BR />I have rebooted in safe mode and the issue was still present.<BR /><BR />I have used the diagnostic test and could not hear anything unless I yelled into the microphone, and in that case I could hear it very quietly.<BR /><BR />I have uninstalled all the apps that updated today and there were no improvements.<BR /><BR />Microphone noise suppression is off (also speaker voice enhancer) as per usual, however I did test it with these on (both separately and at the same time.)<BR /><BR />No, nothing is blocking the microphone.<BR /><BR />Any suggestions are welcome,<BR />Thanks. Sat, 28 Nov 2015 11:06:16 GMT https://community.sony.com.mk/t5/xperia-archive/microphone-issue-during-calls/m-p/3439987#M513008 yoyothisisjo 2015-11-28T11:06:16Z https://community.sony.com.mk/t5/xperia-archive/microphone-issue-during-calls/m-p/3439988#M513009 Repair the phone with Sony PC Companion<BR /><BR /><A href="http://support.sonymobile.com/gb/tools/pc-companion/" target="_blank" rel="nofollow noopener noreferrer">http://support.sonymobile.com/gb/tools/pc-companion/</A> Sun, 29 Nov 2015 03:29:49 GMT https://community.sony.com.mk/t5/xperia-archive/microphone-issue-during-calls/m-p/3439988#M513009 Phy 2015-11-29T03:29:49Z