topic Re: Missing apps in XPERIA archive

Missing apps

dinosaur — Sat, 28 Nov 2015 08:50:49 GMT

Just turned the phone on, swiped or touched something inadvertently, and promptly lost all my apps.

Something called Own Order pops up on a blank screen, but how do I get back to the screen that shows all the apps?

Even the "Settings" icon is missing, making life difficult!

Appreciate any help, thanks!

Re: Missing apps

_alexdon_ — Sat, 28 Nov 2015 08:52:02 GMT

Go to app menu and swipe from left to right (from the edge of the screen). There you can change the order.

Re: Missing apps

dinosaur — Sat, 28 Nov 2015 08:54:16 GMT

Thanks! Where is the app menu?

Re: Missing apps

_alexdon_ — Sat, 28 Nov 2015 09:35:50 GMT

Just tap on the 6 dots at the bottom center of the screen.

Re: Missing apps

dinosaur — Sat, 28 Nov 2015 10:16:29 GMT

Tapping the 6 dots only brings up a blank screen. It then shows "Own Order" for maybe 2-3 seconds, then that is

replaced by 3 small horizontal lines - if I tap those, it just becomes a blank screen again.

Swiping from left to right on the blank screen does nothing either. I must be missing something!

Appreciate your efforts with me! I've tried the user guide, but it doesn't seem to cater for stuff which is so obvious!!

Re: Missing apps

_alexdon_ — Sat, 28 Nov 2015 10:19:17 GMT

Can you post some screenshots? Haven't heard of this before.

Re: Missing apps

dinosaur — Sat, 28 Nov 2015 10:45:53 GMT

You should never have answered me!

How do I do a screenshot? And how would I attach it ?

If you want to give up on me, I'd completely understand !!

I feel like I'm wasting your time. Sorry.

Re: Missing apps

_alexdon_ — Sat, 28 Nov 2015 11:01:55 GMT

No problem. To take a screenshot, press power button and volume down at the same time. To post a picture, request desktop version.

Re: Missing apps

dinosaur — Sat, 28 Nov 2015 11:37:54 GMT

Alexdon, I really do appreciate your time, but I think I'm going to have to give up on this!

I tried the screenshot, but I don't get any indication that anything's happened - and then I don't

how to request a desktop version anyway.

I'll go back to the shop next week and try & swap the phone for something easier to work. I've had it about

3 months now, since my Nokia 6300 packed in; I thought this E4 would be a good entry level smartphone, but it's been nothing but trouble, (far too complicated for me, I guess it's not the phone's fault!), & the user guide never covers whatever I need.

Have a good weekend, and many thanks again for your efforts.

Re: Missing apps

_alexdon_ — Sat, 28 Nov 2015 11:45:30 GMT

I am really sorry, perhaps you just need some more time to learn how to use this.

Installed apps not shown in stock launcher in e4

turgay — Sat, 05 Dec 2015 12:44:19 GMT

Several apps has disappeared in last a few days. I can find it over google search bar but launcher now show apps. I changed options like most used, own order and alphabetical. My language is Turkish and when I change language to English I can see all apps. But in Turkishsome of them disappearing.

Re: Installed apps not shown in stock launcher in e4

_alexdon_ — Sat, 05 Dec 2015 13:18:47 GMT

Have you tried to restart your unit?

LE: Merged your post here as this user seems to have a similar problem.

Re: Installed apps not shown in stock launcher in e4

turgay — Mon, 07 Dec 2015 18:42:44 GMT

restart useless but changing language the only solutuion for me. Turkish after English and all apps shown again. But several little bugs over Xperia E4 sony turn face to lollipop and new phone like e4 don't have any software patch for long time.