https://community.sony.com.mk/t5/xperia-archive/authenticity-check/m-p/3437827#M512139 <P>Hi i recently bought a sony experia c4 dual phone...how do i confirm whether its an original sony phone?</P> Mon, 07 Sep 2015 09:57:34 GMT kendri_ck 2015-09-07T09:57:34Z https://community.sony.com.mk/t5/xperia-archive/authenticity-check/m-p/3437827#M512139 <P>Hi i recently bought a sony experia c4 dual phone...how do i confirm whether its an original sony phone?</P> Mon, 07 Sep 2015 09:57:34 GMT https://community.sony.com.mk/t5/xperia-archive/authenticity-check/m-p/3437827#M512139 kendri_ck 2015-09-07T09:57:34Z https://community.sony.com.mk/t5/xperia-archive/authenticity-check/m-p/3437828#M512140 <P>Hi,</P> <P><SPAN>If you suspect that your phone is not genuine, you can try to perform a software repair on the phone via <A href="https://community.sony.co.uk/t5/c-sonymobile/PC+Companion/pd-p/pc_companion" class="lia-product-mention" data-product="6-1">PC Companion</A> (this will only work for a genuine phone).<BR /><BR />In PC Companion you press start on Support Zone &gt; Start on Update the phone/tablet software &gt; Repair phone/tablet (the blue clickable link in the message) &gt; Follow these steps without having your device connected to the PC.<BR /><BR /><SPAN>Follow the instruction that appears in the program and do not connect your device until this guide tells you how to connect it.</SPAN><BR /></SPAN></P> Mon, 07 Sep 2015 14:23:12 GMT https://community.sony.com.mk/t5/xperia-archive/authenticity-check/m-p/3437828#M512140 Hampus 2015-09-07T14:23:12Z