topic Re: PLEASE HELP URGENT in XPERIA archive

PLEASE HELP URGENT

Reyad — Fri, 31 Jul 2015 22:52:25 GMT

I have a Z1 compact and I decided to take some videos underwater little did I know a few hours later it shut off and had a vibration pattern like - --- I charged it and started it up but then it started turning on and off so after that issue was fixed a black dot in the corner appeared and now it's expanding to huge extents another issue is that the camera opens at random and I have to force restart to get the phone to turn on from wake mode I can lock but not unlock

Re: PLEASE HELP URGENT

Phy — Fri, 31 Jul 2015 23:03:45 GMT

Did you let the phone dry properly after using it in water? And did you make sure all the ports were sealed securely before submerging the phone?

Re: PLEASE HELP URGENT

Reyad — Fri, 31 Jul 2015 23:10:08 GMT

I triple checked all ports closed and it fully dried

Re: PLEASE HELP URGENT

Phy — Fri, 31 Jul 2015 23:16:20 GMT

I would suggest contacting Sony Xperia support and inquire about their vacuum test and see if water may have entered into the phone and if so what they can to fix that.
http://support.sonymobile.com/global-en/contactUs/

Re: PLEASE HELP URGENT

Reyad — Sat, 01 Aug 2015 00:11:12 GMT

That won't work arm because I'm on vacation and they don't have the country I'm in

Re: PLEASE HELP URGENT

JiYong — Sat, 01 Aug 2015 07:41:02 GMT

You can read some more tips here: http://www.wikihow.com/Save-a-Wet-Cell-Phone