topic Re: Water resistance problem in XPERIA archive

Water resistance problem

CMLob — Sun, 06 Sep 2015 10:20:14 GMT

Hi! I've had my Z2 for a year, and no major problems so far. I've used it in the shower and worked perfectly.
However I'm afraid to use it now. Last days I've noticed there's a cover that is weaker and opens easily. I'm worried it might enter some water inside. How does the IP58 guarantee covers this? I assume it's a factory failure and I know if my phone got wet and didn't work, I could get another one. However I don't want another phone since this one works perfectly and I'd loose everything.
I hope this problem can be solved.

Greetings,

Carlos.

Re: Water resistance problem

Thommo — Sun, 06 Sep 2015 10:30:22 GMT

For thing like this you have two options buy them yourself and fit or contact Xperia care and see what they suggest as this is not something we can help with as this is a user based forum and as such have no influence over matters of this nature http://www.sonymobile.com/global-en/support/contact-us/

Re: Water resistance problem

CMLob — Sun, 06 Sep 2015 10:36:19 GMT

Thank you, I've sent an email. Sorry!

Re: Water resistance problem

Thommo — Sun, 06 Sep 2015 16:04:23 GMT

No need to be sorry - All we can do is point you in the right direction or offer options