topic My son forgot his pin code....help!! in XPERIA archive

My son forgot his pin code....help!!

SteveyG — Thu, 30 Jul 2015 18:22:03 GMT

Hi, my son got an M4 Aqua for his birthday, and has already forgotten his pin number to unlock it....is there any way I can get into his phone to remove the screen lock to just the swipe! Many thanks in advance.

Re: My son forgot his pin code....help!!

Phy — Thu, 30 Jul 2015 18:30:04 GMT

Take a look at this post it maybe helpful.

/t5/FAQ/How-to-unlock-a-phone-w-o-reseting-reformating-the-phone/m-p/927295#U927295

Re: My son forgot his pin code....help!!

Thommo — Thu, 30 Jul 2015 18:30:58 GMT

You could try Android device manager if it's already setup however a sure way to fix this is to perform a system repair

Performing a system repair using PC Companion - This will factory reset your phone and erase all data

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP