topic Re: Just for smart ,,, Xperia Z ultra hard locked , how to make it free sim in XPERIA archive

Just for smart people , Xperia Z ultra hard locked , how to make it free sim

Hamza4 — Fri, 04 Sep 2015 18:30:48 GMT

I have sony z ultra from canada , its sim from bell company , i used all attempts to unlock it , with wrong unlock codes , so it frozen , the device it self working , but do not accept any other sim card , how do i can reset the count
I need help ,
Thanks

Hard locked with no more unlock network attempts =[0]

Re: Just for smart ,,, Xperia Z ultra hard locked , how to make it free sim

Uliwooly — Fri, 04 Sep 2015 18:37:18 GMT

@Hamza4

If you stop by your local Xperia Care, they should be able to reset the count

http://support.sonymobile.com/global-en/contactUs/

Re: Just for smart ,,, Xperia Z ultra hard locked , how to make it free sim

Hamza4 — Fri, 04 Sep 2015 18:45:19 GMT

Could you explain more what to sar to them , and i didnt find my phone there

Re: Just for smart ,,, Xperia Z ultra hard locked , how to make it free sim

Uliwooly — Fri, 04 Sep 2015 18:48:52 GMT

@Hamza4

Let me see if I can find more info, I think Johan or Rickard posted about that.

Re: Just for smart ,,, Xperia Z ultra hard locked , how to make it free sim

Hamza4 — Fri, 04 Sep 2015 18:54:42 GMT

Re: Just for smart ,,, Xperia Z ultra hard locked , how to make it free sim

Thommo — Fri, 04 Sep 2015 19:01:16 GMT

@uliwooly As far as I'm aware and have been told by Rickard this needs to be done at a service centre as the eeprom needs to be re-programed, Hope this helps

Re: Just for smart ,,, Xperia Z ultra hard locked , how to make it free sim

Thommo — Fri, 04 Sep 2015 19:30:53 GMT

@Hamza4 with regards to your messages to me - This can't be done by you at home as it needs to be re-programed and unless you are able to program chips and have the equipment and the software then simply put you can't

Re: Just for smart ,,, Xperia Z ultra hard locked , how to make it free sim

Hamza4 — Fri, 04 Sep 2015 19:40:05 GMT

That means there no need to get it to its original company which is in canada , and i can tell that i sent it to local serves and they tried to unlock it with z3x box and octopus box ,,,etc but still not working because inside devices system bootloader unlck not allowed

Re: Just for smart ,,, Xperia Z ultra hard locked , how to make it free sim

Hamza4 — Fri, 04 Sep 2015 19:42:53 GMT

Is there is any software name you can give to me in order to ask the local service here in my city to use it to unlock the device

Re: Just for smart ,,, Xperia Z ultra hard locked , how to make it free sim

Uliwooly — Fri, 04 Sep 2015 19:46:02 GMT

@Hamza4

SIM lock it's not the same as bootloader, you won't be able to unlock the bootloader because your phone it's network branded, you can SIM unlock the phone to use it with different networks. But you have to contact your local Xperia Care so they can reset the counter and of course get the code from either your carrier or buy it online.

Re: Just for smart ,,, Xperia Z ultra hard locked , how to make it free sim

Hamza4 — Fri, 04 Sep 2015 20:09:05 GMT

But we dont have a sony care at all

Re: Just for smart ,,, Xperia Z ultra hard locked , how to make it free sim

Uliwooly — Fri, 04 Sep 2015 20:20:57 GMT

@Hamza4

I'm sorry to hear that but there doesn't seemed to be any other way around it.

Re: Just for smart ,,, Xperia Z ultra hard locked , how to make it free sim

Hamza4 — Fri, 04 Sep 2015 20:32:41 GMT

Thanks bro ,but as i told you the phone is not rgestered with my name it regestered to my brothers name , even that if i have a chance to visit experia care they will ask for my brother or they can traet withme instate of him ,?

Re: Just for smart ,,, Xperia Z ultra hard locked , how to make it free sim

Uliwooly — Fri, 04 Sep 2015 20:48:00 GMT

@Hamza4

I'm sorry, but there's nothing else we can suggest, why don't you contact them directly?

Re: Just for smart ,,, Xperia Z ultra hard locked , how to make it free sim

Hamza4 — Fri, 04 Sep 2015 20:50:02 GMT

Ok i thank you very much

Re: Just for smart ,,, Xperia Z ultra hard locked , how to make it free sim

Uliwooly — Fri, 04 Sep 2015 20:54:22 GMT

@Hamza4

Anytime, keep us updated

Re: Just for smart ,,, Xperia Z ultra hard locked , how to make it free sim

Hamza4 — Sat, 05 Sep 2015 16:31:51 GMT

Bro , is there any charge for the sony care i must pay if so approximatly how musch if you know

Re: Just for smart ,,, Xperia Z ultra hard locked , how to make it free sim

Uliwooly — Sat, 05 Sep 2015 18:44:23 GMT

@Hamza4

To be honest I don't know if this is free or if they charge a fee.