topic Re: Z5C Photoissue in XPERIA archive

Z5C Photoissue

bosse — Mon, 23 Nov 2015 15:09:08 GMT

Hope, or not...., that someone else have or had these problems:

1 everytime I take a picture, it takes about 24h before it´s shown in either Album or in Photo.

Won´t show even if I restart the phone.

2 When I want to upload a photo to Fb, Instagram or whatever, I can´t load them.

3 If I want to tak a photo dierct in FB, it won´t show at all. Just an empty screen.

Re: Z5C Photoissue

Uliwooly — Mon, 23 Nov 2015 18:40:50 GMT

@bosse

Settings > apps > all > album > clear data > restart the phone

where are you saving the pictures (SD card or internal storage)?

Re: Z5C Photoissue

Jake-SonyXperia — Tue, 24 Nov 2015 05:10:08 GMT

Hi bosse,

Before clearing the data, make sure to back them up to a PC first.

Would be great to know the answer to Uliwoolys question regarding SD or internal storage.

Re: Z5C Photoissue

bosse — Tue, 24 Nov 2015 08:27:12 GMT

@uliwolly and @jake: Sdcard

Re: Z5C Photoissue

Uliwooly — Tue, 24 Nov 2015 08:39:22 GMT

@bosse

change the camera settings to Internal Storage and report back.

Re: Z5C Photoissue

bosse — Tue, 24 Nov 2015 11:28:02 GMT

Not able to Clear data at all. "Clear data" is light Gray, and I can't do anything.

Re: Z5C Photoissue

bosse — Tue, 24 Nov 2015 11:31:10 GMT

Same wether I'm store thé Photos internal or
external.

Re: Z5C Photoissue

Uliwooly — Tue, 24 Nov 2015 16:37:13 GMT

@bosse

Boot on safe mode and report back.

Re: Z5C Photoissue

bosse — Tue, 24 Nov 2015 18:49:57 GMT

Just did that. In the app, under "storage", it's counting and counting.....

Now for about 5 min. "clear data" still light grey.

Re: Z5C Photoissue

Jake-SonyXperia — Tue, 24 Nov 2015 23:34:10 GMT

You could try removing the photos from the device altogether, maybe move them to the PC and then delete them off the handset, once done simply copy the content back to the handset and see if the issue continues.

Re: Z5C Photoissue

bosse — Wed, 25 Nov 2015 10:16:35 GMT

Thanks for the tip @jake. Will try it soon.

Struggling with another issue now. That I thougth that was solved. And that is the battery , that is draining even in flightmode.

Inactivated File Commander, and it all went well. But now, after 4 days, the problem is back.

From 100% to 65% in 16h.....

Re: Z5C Photoissue

Jake-SonyXperia — Wed, 25 Nov 2015 23:28:47 GMT

Can you check the battery usage section, this will let you know what is actually draining the battery.

Menu > Settings > Power management > Battery usage