topic Re: problem in conversation withe speaker mode in XPERIA archive

problem in conversation withe speaker mode

shimihai — Sat, 21 Nov 2015 10:43:02 GMT

hi,

i have a new sony xperia z1 compact that i have not yet used. i have a problem that when i call to somebody he can hear me o.k on regular mode but the second i put it on speaker the other side hearing a terrible noises like robotic and metal voice along with big noise in the background.

i tried to do couple of things. i played a little beet with the call setting and google setting but no luke on it?

please neef your help. can it be a hardware issue? because when i'm doing a test to the speaker and the mic it seems to be ok and working fine.

Re: problem in conversation withe speaker mode

_alexdon_ — Sat, 21 Nov 2015 20:58:21 GMT

Boot in safe mode and call like that.

Re: problem in conversation withe speaker mode

shimihai — Sun, 22 Nov 2015 21:00:05 GMT

thank's for your answer.... unfortunately safe mode did'nt help. there is something else i can do to maybe solve this problem?

Re: problem in conversation withe speaker mode

_alexdon_ — Sun, 22 Nov 2015 21:12:58 GMT

You can try a software repair using PC Companion.

Re: problem in conversation withe speaker mode

shimihai — Sun, 22 Nov 2015 22:00:37 GMT

i've done that, didn't work either

Re: problem in conversation withe speaker mode

_alexdon_ — Sun, 22 Nov 2015 22:05:24 GMT

So from call settings, mic noise suppression and speaker voice enhancement are enabled or not?

Re: problem in conversation withe speaker mode

shimihai — Mon, 23 Nov 2015 08:25:46 GMT

are disable but i tried to turn on those 2 options in the past, did'nt work either.

Re: problem in conversation withe speaker mode

_alexdon_ — Mon, 23 Nov 2015 11:52:12 GMT

You should stop by a sony service or contact your Local support.

Re: problem in conversation withe speaker mode

shimihai — Tue, 24 Nov 2015 21:40:11 GMT

o.k. thank's for your help