topic Re: Sony Backup & Restore in XPERIA archive

Sony Backup & Restore

Daz1973 — Sun, 30 Aug 2015 10:41:21 GMT

Cannot back up online, won't sign in, just keeps searching.

Re: Sony Backup & Restore

Daz1973 — Sun, 30 Aug 2015 10:47:00 GMT

It's a z3+, I've correctly signed in and checked everything I can think of.

Re: Sony Backup & Restore

Jake-SonyXperia — Mon, 31 Aug 2015 03:19:18 GMT

Hi Daz1973,

Welcome to the community,

Can you please advise what Backup function you are referring to? is this through PC Companion or another service?

Re: Sony Backup & Restore

Daz1973 — Tue, 01 Sep 2015 16:49:25 GMT

The backup and restore app that came with the phone, I believe it's from Sony Mobile, I've since backed up locally to Sd card, because it won't sign in for the online way.

Re: Sony Backup & Restore

Jake-SonyXperia — Wed, 02 Sep 2015 01:31:53 GMT

That is strange, were you trying to sign in to a Gmail account or was this another type of account, as it is Gmail only.

Re: Sony Backup & Restore

Daz1973 — Sun, 06 Sep 2015 01:44:17 GMT

It's working now, not sure why it didn't before.

Re: Sony Backup & Restore

Jake-SonyXperia — Mon, 07 Sep 2015 00:58:11 GMT

That is strange, however I am glad it started to work for you.

let us know if you have any further issues.