topic Re: T3 overheating problem in XPERIA archive

T3 overheating problem

hotszcheung — Tue, 20 Oct 2015 13:11:09 GMT

hi,i am from hongkong.

My XPERIA T3 always get overheat around 40-45 degree without launched any apps

and if i play game (like Hearthstone)on my T3 the temperature will be 80-90 degree and it will scalding hand, and automatic close the game

so is it have any solution to solve the overhearting problem??

Re: T3 overheating problem

xavinux — Tue, 20 Oct 2015 14:32:32 GMT

Hi @hotszcheung

Please, first run a backup of the device information as explained here. Then perform a system repair using PC Companion or Bridge for MAC. This will factory reset your phone and erase all data. You might need to charge your device for about 1-2 hours before so the device has at least 80% battery. Make sure the device is not connected to computer or laptop and turned off until you are prompted (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device). Start PC Companion -> Support zone -> Update my phone/tablet -> Blue Repair my phone/tablet -> follow instructions. When prompted connect your phone still switched off holding volume down or back button. The repair or reformat process will start. If you are using Windows 8/8.1 or a 64 bit operating system adjust settings for PC Companion and run in compatibility mode -> chose Windows 7 or XP. I´m at disposal for any question.

Re: T3 overheating problem

Uliwooly — Tue, 20 Oct 2015 15:05:23 GMT

@hotszcheung

Games are now quite HW demanding, the longer you play it the hotter it will get, another example its Ingress, it will heat up your phone and drain the battery really fast, the phone closes the game to protect itself from overheating.

As for your phone getting hot w/o opening app means that there are background apps running and/or a really poor network coverage.

Boot on safe mode and see if you experience the same heating w/o opening apps, stay on safe mode for 2 or 3 hours, keep in mind it will disable third party apps.

Re: T3 overheating problem

hotszcheung — Tue, 20 Oct 2015 16:12:36 GMT

i had reset my phone in setting(reset)

the problem still here

Is it different that not using PC Companion

to reset??

Re: T3 overheating problem

hotszcheung — Tue, 20 Oct 2015 16:13:04 GMT

OK let me try it.

Re: T3 overheating problem

xavinux — Tue, 20 Oct 2015 16:15:59 GMT

Hi @hotszcheung

PC Companion will perform a system repair of your device, that´s why I suggest to try with it. Please, keep us updated.

Re: T3 overheating problem

hotszcheung — Wed, 21 Oct 2015 05:56:45 GMT

after boot on the safe mode ,it seems not heating.

But boot it on noraml mode , and play the game also get the heating problem and auto close my game

This time i have cap the screen :

Re: T3 overheating problem

hotszcheung — Tue, 10 Nov 2015 01:51:21 GMT

after i used the computer PC Companion to repair my T3.

The overheating problem is still here, and i think it should hardware issue

or any solution about this problem.

In addition, i want to know how to install the aosp 6.0 on my T3 in the window10

thank you

Re: T3 overheating problem

Uliwooly — Wed, 09 Dec 2015 00:26:28 GMT

@hotszcheung

The phone can't overheat, it will shutdown before it gets too hot.