topic Re: Camera issue's in XPERIA archive

Camera issue's

Faik346 — Mon, 27 Jul 2015 11:31:38 GMT

Can someone help me with this issue?
When i bought Sony Xperia Aqua m4 frontal camera was working normally but after few days it stopped to work and i cant to switch to frontal camera it is not showing any error or something it is just not working. Maybe it stopped to work after updating the system or it can be phone fault. Please give some advice about this issue or i should to bring the phone back to sony service.

Re: Camera issue's

Qatrium — Mon, 27 Jul 2015 11:47:03 GMT

Try if the issue still persists in safe mode:

/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Try clearing cache of camera app:

- Go to Settings -> Apps -> All -> Camera -> Clear data and restart your phone.

Re: Camera issue's

Uliwooly — Mon, 27 Jul 2015 16:18:38 GMT

@Faik346

If that doesn't work, repair the phone with PCC

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Camera issue's

Faik346 — Tue, 28 Jul 2015 13:55:39 GMT

thanks for replies but unfortunatelly both of them not helped.camera not working(is there any other solutions?

Re: Camera issue's

Uliwooly — Thu, 10 Sep 2015 05:09:15 GMT

@Faik346

Contact your local Xperia Care

Re: Camera issue's

Rlbelgium — Wed, 16 Sep 2015 11:59:12 GMT

Hi All,

Same Issue for me, have the phone for 3 weeks and no camera anymore. have already tried all that I could find on the forum but nothing seems to help. Anybody any sucsess with getting it fixed or do I really need to send it for repair? (in that case, they can keep it and I will buy a phone from another brand)

Re: Camera issue's

Uliwooly — Fri, 18 Sep 2015 03:12:13 GMT

@Rlbelgium

Contact your local Xperia Care

http://support.sonymobile.com/global-en/contactUs/