topic Re: Incoming call ringing doesn't work in XPERIA archive

Incoming call ringing doesn't work

Baratha — Tue, 17 Nov 2015 01:55:54 GMT

All incoming calls and music sound doesn't work because last update.

Re: Incoming call ringing doesn't work

Uliwooly — Tue, 17 Nov 2015 02:01:18 GMT

@Baratha

The Xperia P hasn't received an update since

http://support.sonymobile.com/global-en/xperiap/software/

Android version: Android 4.1 (Jelly Bean)

Latest available software: 6.2.A.1.100

Release started: 2013-06-12

Could you be more specific?

Settings > about phone > diagnostics > test the phone.

Re: Incoming call ringing doesn't work

John-BR — Tue, 17 Nov 2015 02:58:16 GMT

Hi @Baratha

The Xperia P was released before we developed the Xperia Diagnostics tools, but you can install it directly from the Play Store. Here is a link to that app.

Can you let us know what the result of the diagnostic test for the loudspeaker is please.

Re: Incoming call ringing doesn't work

Uliwooly — Tue, 17 Nov 2015 03:04:41 GMT

@John-BR

Thanks for the heads up

Re: Incoming call ringing doesn't work

John-BR — Tue, 17 Nov 2015 03:06:31 GMT

No problem @uliwooly :smileyhappy::smileysmileythumbsup: