topic Re: cannot delete text messages on my New xperia Z3+ in XPERIA archive

cannot delete text messages on my New xperia Z3+

Ndrikho — Mon, 27 Jul 2015 08:02:07 GMT

Please help

Re: cannot delete text messages on my New xperia Z3+

Samuel1 — Mon, 27 Jul 2015 08:03:24 GMT

What happens when you try to delete text messages?

Re: cannot delete text messages on my New xperia Z3+

Ndrikho — Mon, 27 Jul 2015 08:06:36 GMT

just loading and nothing happen...(it does not delete)...then on setting App - message - force stop

Re: cannot delete text messages on my New xperia Z3+

Qatrium — Mon, 27 Jul 2015 08:11:37 GMT

- Go to Settings -> Apps -> All -> Messaging -> Clear data and restart your phone.

Re: cannot delete text messages on my New xperia Z3+

Ndrikho — Mon, 27 Jul 2015 08:28:58 GMT

still remaining the same....just loading "deleting message" ....then i press home button to cancel it and back to home screen...it is weird...

Re: cannot delete text messages on my New xperia Z3+

Samuel1 — Mon, 27 Jul 2015 08:30:09 GMT

Try running the phone in safe mode to see if it's possible to delete them.

To start the phone in safe mode you press the on/off key until the menu pops up. After this you press and hold down on the "turn off" option until you get a menu asking if you want to start safe mode.

Re: cannot delete text messages on my New xperia Z3+

Ndrikho — Mon, 27 Jul 2015 08:43:20 GMT

still just loading "deleting conversation" ....

At beginning sometimes i could delete and sometimes i couldnot delete text message

If i couldnot delete text message then i restart the phone after that i could delete it

But now it always just loading when i delete it

Re: cannot delete text messages on my New xperia Z3+

Samuel1 — Mon, 27 Jul 2015 08:45:27 GMT

Alright, in that case I suggest that you try to repair the phone software using PC Companion..

Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?