topic Re: Wifi problems in XPERIA archive

Wifi problems

maybeadam — Sun, 26 Jul 2015 13:17:34 GMT

Hi i have Xperia E3 D2203 and i have wifi problems... i connect to my Wifi and after 5-10 minutes phone disconnect from Wifi. Then i must turn on mobile data and wait 3-5 minutes until phone gets connected. But signal again drop. i have router 5 metres from me so distance is not problem . Please help me ... Thank you in advance

Re: Wifi problems

Qatrium — Sun, 26 Jul 2015 14:12:18 GMT

Test your phone with other WiFi connections, and also test if other phones/laptops get disconnected from your router and report back.

Re: Wifi problems

maybeadam — Thu, 30 Jul 2015 14:35:29 GMT

Thank you for reply! On other devices (PC,Laptops,and other android phones) phone still connect for a minute or two and then disconnect... I tried factory reset on phone and router but no luck. Btw on other WiFi connections same ...

Re: Wifi problems

xavinux — Fri, 31 Jul 2015 12:25:10 GMT

Hi @maybeadam

First I suggest doing a backup of your device information: How to backup?

Then try to repair your device using PC Companion.

I hope can be useful.

Best Regards,

Re: Wifi problems

maybeadam — Tue, 04 Aug 2015 11:21:24 GMT

Thanks for reply! But nothing help... I tried it but no luck. I tried many roms like Nitrogen some AOSP and CM12 but same thing.

Re: Wifi problems

xavinux — Tue, 04 Aug 2015 12:31:51 GMT

Hi @maybeadam

What happen with other devices? For example, if you connect a Laptop or another Android device via wifi, they also lost connection after a few minutes?

Best Regards,

Re: Wifi problems

maybeadam — Tue, 04 Aug 2015 12:36:54 GMT

No, they works good but only my phone losts connection.

Re: Wifi problems

xavinux — Tue, 04 Aug 2015 13:18:08 GMT

Hi @@maybeadam

So after doing a backup of your device information, have you also try to update your device to the last OS? Which version of Android are your Xperia device running ?

Best Regards,

Re: Wifi problems

maybeadam — Wed, 05 Aug 2015 13:16:17 GMT

Yes, i have 4.4.4 18.5.C.0.19. I tried to downgrade to 18.4.C.2.12. But same problem

Re: Wifi problems

xavinux — Wed, 05 Aug 2015 13:38:23 GMT

Hi @maybeadam

I think could be a hardware issue. I would consider in this case contacting a Sony service at:

http://support.sonymobile.com/global-en/contactUs/

I hope can be useful.

I'm at disposal for any question.

Best Regards,

Re: Wifi problems

maybeadam — Thu, 06 Aug 2015 10:27:31 GMT

OK thank you so much for help !

Re: Wifi problems

xavinux — Thu, 06 Aug 2015 11:55:55 GMT

Hi @maybeadam

You´re welcome.

Best Regards,