topic Re: Xperia T screen gone black in XPERIA archive

Xperia T screen gone black

robsonkxd — Sun, 26 Jul 2015 07:20:22 GMT

Hello I bought Xperia T over a week ago and I updated it to the latest firmware, I first experienced this problem as the heading says then I just had to connect it to the charger but yesterday it happened again I tried like I did last time but nothing happened I could hear the phone ring and the camera opening but the screen is completely black.
I tried to hold down the power and volume up lockers and I could feel the phone rebooting but the screen doesn't come to life it's still black and I've tried to waiting for some hours but upto now there's no change.
Please help I truly appreciate your time and consideration.

Re: Xperia T screen gone black

Uliwooly — Sun, 26 Jul 2015 07:26:42 GMT

@robsonkxd

Have you repaired the phone with PCC? if you have then contact your local Xperia Care

http://support.sonymobile.com/global-en/contactUs/

Re: Xperia T screen gone black

robsonkxd — Sun, 26 Jul 2015 07:31:19 GMT

Yes I've tried but nothing happened as the phone was just rebooting and not completely shutting down. And we don't have any local Xperia support centers but only Sony shops.
Thank you for your response.

Re: Xperia T screen gone black

robsonkxd — Sun, 26 Jul 2015 15:07:34 GMT

Hello by the use of a touch or direct sunlight I am able to see the Sony logo but the back light doesn't show anything.
Please help thanks for your time and consideration in anticipation.

Re: Xperia T screen gone black

Uliwooly — Sun, 26 Jul 2015 15:37:43 GMT

@robsonkxd

Perhaps you need to replace the LCD

Re: Xperia T screen gone black

robsonkxd — Sun, 26 Jul 2015 15:56:54 GMT

I guess so.
Thank you. I'll let you know if I manage.