topic Re: Since last Update Screen Rotation does not work in XPERIA archive

Since last Update Screen Rotation does not work

FollowItCar — Sat, 25 Jul 2015 20:47:40 GMT

Today i downloaded the update to Android 5.1.1 and now the automatic screen rotation on my xperia z3 does not work, in both, the "normal" and the safety mode. In my settings the automatic screen rotation is activated. Has anyone an idea, what the reason could be and how i can fix it?

Re: Since last Update Screen Rotation does not work

_alexdon_ — Sat, 25 Jul 2015 22:39:29 GMT

Check in xperia home settings,it might be disabled.

Re: Since last Update Screen Rotation does not work

FollowItCar — Sun, 26 Jul 2015 06:44:09 GMT

It is enabled in my settings.

Re: Since last Update Screen Rotation does not work

Uliwooly — Sun, 26 Jul 2015 07:23:08 GMT

@FollowItCar

That's odd, what about on safe mode?

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: Since last Update Screen Rotation does not work

_alexdon_ — Sun, 26 Jul 2015 07:44:54 GMT

@uliwooly He said both safe and normal mode.

In this case, you may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 80% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

Re: Since last Update Screen Rotation does not work

Uliwooly — Sun, 26 Jul 2015 16:23:32 GMT

@alexdon

I stand corrected.

after update screen not rotating

urbanchef — Sun, 02 Aug 2015 09:02:23 GMT

I downloaded the updates and now the screen is not rotating. ......anyone else having the same problem?
Cheers

Re: after update screen not rotating

urbanchef — Sun, 02 Aug 2015 09:04:47 GMT

Re: Since last Update Screen Rotation does not work

urbanchef — Sun, 02 Aug 2015 09:39:31 GMT

If I'll do the safe mode or reboot do I gonna lose any data from my phone?

Re: Since last Update Screen Rotation does not work

_alexdon_ — Sun, 02 Aug 2015 09:41:48 GMT

In safe mode nothing is lost,only 3rd party apps are not loaded.

Re: Since last Update Screen Rotation does not work

urbanchef — Sun, 02 Aug 2015 10:08:41 GMT

Thank you! Just because it's not very clear for me and I'm a bit stupid of this things...... So if I gonna do the rebbots when the phone is in safe mode I'm not gonna lose anything yeah?
And how long it's take do you think?and how to do it?
Sorry about this stupid questions but I have no clue about this things. Until yesterday my phone worked good but not with this new lollipop isn't.thanks

Re: Since last Update Screen Rotation does not work

_alexdon_ — Sun, 02 Aug 2015 10:12:38 GMT

@uliwooly wrote:

@FollowItCar

That's odd, what about on safe mode?

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

@urbanchef See the above.

Re: Since last Update Screen Rotation does not work

urbanchef — Sun, 02 Aug 2015 10:22:01 GMT

The screen not rotating in safe mode either. I don't know what is the next step.

Re: Since last Update Screen Rotation does not work

_alexdon_ — Sun, 02 Aug 2015 10:44:13 GMT

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 80% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

Re: Since last Update Screen Rotation does not work

urbanchef — Sun, 02 Aug 2015 10:56:11 GMT

I think I'm not able to do it. I dont wanna make it worst. I'm sorry but I'm confused...... Until the new update my phone worked perfectly. Now isn't and this is not my fault I think this update didn't say anything like that. So now I have to do something with my phone what I have no clue. You can write down like that but it's still not clear for me. I'm a phone user not that fixer type. Or take it to the service and pay for something what is not my fault.

Re: Since last Update Screen Rotation does not work

urbanchef — Sun, 02 Aug 2015 10:58:28 GMT

My internal memory is nearly full with stuff and I don't know how to save them,apps,emails,messages,numbers,etc.

Re: Since last Update Screen Rotation does not work

_alexdon_ — Sun, 02 Aug 2015 11:14:45 GMT

I am sorry,you can backup some of your data (contacts,messages etc) using PC companion:

/t5/Xperia-Ion/Alternatives-on-How-to-backup-Xperias/m-p/161240#M170

Or you could stop by a sony service.

Re: Since last Update Screen Rotation does not work

urbanchef — Sun, 02 Aug 2015 11:53:50 GMT

Thanks for it and I see you are trying to help me but it's to complicated for me. Really can't do it.
How to do by Sony service?

Re: Since last Update Screen Rotation does not work

_alexdon_ — Sun, 02 Aug 2015 11:59:02 GMT

http://www.sonymobile.com/global-en/support/contact-us/

Use the above link.

Re: Since last Update Screen Rotation does not work

urbanchef — Sun, 02 Aug 2015 12:07:08 GMT

Thanks