https://community.sony.com.mk/t5/xperia-archive/forgot-screenlock-pin/m-p/3421164#M504375 <P>You have 2 things to try:</P> <P>1. unlock without data loss:</P> <P><A href="https://community.sony.co.uk/t5/FAQ/How-to-unlock-a-phone-w-o-reseting-reformating-the-phone/m-p/927295#U927295" target="_blank">/t5/FAQ/How-to-unlock-a-phone-w-o-reseting-reformating-the-phone/m-p/927295#U927295</A></P> <P>2. you need to perform a software repair using <A href="http://www-support-downloads.sonymobile.com/Software%20Downloads/PC%20Companion/Sony%20PC%20Companion_Web.exe" target="_self" rel="nofollow noopener noreferrer">PC Companion</A>.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 80% battery.<BR /><BR /> Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).<BR /><BR /> Open PC companion-&gt;support zone-&gt;phone/tablet software update-&gt;repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).</P> Sun, 27 Sep 2015 09:18:54 GMT _alexdon_ 2015-09-27T09:18:54Z https://community.sony.com.mk/t5/xperia-archive/forgot-screenlock-pin/m-p/3421163#M504374 <P>Can anyone help me with this?&nbsp;</P> Sun, 27 Sep 2015 09:14:10 GMT https://community.sony.com.mk/t5/xperia-archive/forgot-screenlock-pin/m-p/3421163#M504374 ColeMCrook916 2015-09-27T09:14:10Z https://community.sony.com.mk/t5/xperia-archive/forgot-screenlock-pin/m-p/3421164#M504375 <P>You have 2 things to try:</P> <P>1. unlock without data loss:</P> <P><A href="https://community.sony.co.uk/t5/FAQ/How-to-unlock-a-phone-w-o-reseting-reformating-the-phone/m-p/927295#U927295" target="_blank">/t5/FAQ/How-to-unlock-a-phone-w-o-reseting-reformating-the-phone/m-p/927295#U927295</A></P> <P>2. you need to perform a software repair using <A href="http://www-support-downloads.sonymobile.com/Software%20Downloads/PC%20Companion/Sony%20PC%20Companion_Web.exe" target="_self" rel="nofollow noopener noreferrer">PC Companion</A>.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 80% battery.<BR /><BR /> Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).<BR /><BR /> Open PC companion-&gt;support zone-&gt;phone/tablet software update-&gt;repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).</P> Sun, 27 Sep 2015 09:18:54 GMT https://community.sony.com.mk/t5/xperia-archive/forgot-screenlock-pin/m-p/3421164#M504375 _alexdon_ 2015-09-27T09:18:54Z