topic Re: Sony Z1 problems after android 5.1.1 in XPERIA archive

Sony Z1 problems after android 5.1.1

Wmo_2015 — Thu, 15 Oct 2015 19:05:54 GMT

A week ago my Z1 was updated to Android 5.1.1 yesterday suddenly and while charging it using car charger it went completely dead and no power on after several unsuccessful tries of pressing combination of keys their was no response, in one of the posts I read that it may be useful to put it charging for a time I did that and what it gave me is red led light and after almost two hours of charging the red light was gone I tried switching it on and this time my phone responded, I made factory reset but still two problems the phone stops charging at 96 % and does not continue the other problem when trying to switch it of it keeps giving aflashing screen with Sony logo and to shut it down I must press power key and volume key together!!!!!!
I am very disappointed with Z1.
Please note that I have T2 ultra and was updated a to the same android version without any problems

Re: Sony Z1 problems after android 5.1.1

Uliwooly — Thu, 15 Oct 2015 19:08:08 GMT

@Wmo_2015

Repair the phone with PCC and report back

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Sony Z1 problems after android 5.1.1

Wmo_2015 — Thu, 15 Oct 2015 19:13:30 GMT

Thanks for the advice, I forgot to say that I tried the PCC and I faced the same two problems the thing that made me make factory reset for the second time.

Re: Sony Z1 problems after android 5.1.1

Uliwooly — Thu, 15 Oct 2015 19:16:40 GMT

@Wmo_2015

You might have to contact your Local support

Re: Sony Z1 problems after android 5.1.1

Wmo_2015 — Thu, 15 Oct 2015 19:19:25 GMT

Yes I believe so, thanks again.

Re: Sony Z1 problems after android 5.1.1

Uliwooly — Thu, 15 Oct 2015 19:29:34 GMT

Anytime, keep us updated.