topic Re: The IMEI is not valid in XPERIA archive

The IMEI is not valid

Auusiemouse — Wed, 14 Oct 2015 14:04:02 GMT

I have just brought a xperia M4 Aqua and have been trying to register it on the sony site yet everytime i put my IMEI number in it keeps saying The IMEI is not valid ye the number starts with 35 and is 15 numbers long getting frustrating as i have tried for hours and tried everything i can think of.

Re: The IMEI is not valid

Rickard — Wed, 14 Oct 2015 14:10:08 GMT

Sorry to hear that you have issues registering your phone.

Did you manage to solve the issue? From what i can see here you have a M4 Aqua with a proper IMEI registered in your account.

EDIT:

@Hampus just mentioned that you sent him a PM as well with your IMEI so it was he who added it. You should see it in your account now. Please let us know if you still don't see it.

Re: The IMEI is not valid

Toky — Thu, 29 Oct 2015 15:20:52 GMT

Hey!

Were you able to finally solve the issue?

I am having the same problem when I tried to register my Sony Xperia M4 Aqua to mysupport page. An error message says "IMEI not valid'.

I tried doing it again and again, entering one number at a time and counting if it's 15 digits but I still get the same error message all the time.

What should I do with it?

Re: The IMEI is not valid

raghujpn — Tue, 03 Nov 2015 04:20:29 GMT

Even I'm facing the same issue. I've M4 Aqua Dual and it is not accepting the IMEI1 and IMEI2 also.

Re: The IMEI is not valid

DrBari — Tue, 03 Nov 2015 06:50:54 GMT

I have some problem with v5 ultra dual. what can I do now?

Re: The IMEI is not valid

DrBari — Tue, 03 Nov 2015 06:51:36 GMT

sorry c5 ultra dual

Re: Welcome to the Forum, please introduce yourselves!

SauloVilla — Sat, 07 Nov 2015 18:22:12 GMT

Hi everybody. I'm Saulo from Mexico.

I recently (5 days ago) bought an Xperia m4 Aqua, which is an awesome phone but last night someone stole it and now I'm trying to find it registering my phone by IMEI but I'm not able to register it on the section "add a device" in " my support". Even thought I write my correct IMEI it still saying that it is incorrect. May someone help me, please?

Re: The IMEI is not valid

Saidd — Sun, 13 Dec 2015 21:55:12 GMT

I have a z5 premium and have the same problem

Re: The IMEI is not valid

eubie12 — Mon, 14 Dec 2015 01:49:02 GMT

I have not been able to register my M4 Aqua either. I keep getting the error message Invalid IMEI number. Anybody figure it out yet?

Re: The IMEI is not valid

Janree — Mon, 11 Jan 2016 03:47:42 GMT

I have a same problem with this in my M4 Aqua. How to fix this?