topic Re: Sony M4 Aqua Software update issue in XPERIA archive

Sony M4 Aqua Software update issue

Siddhardha — Wed, 14 Oct 2015 08:26:24 GMT

Hi Team,

I previously had issue with loud speaker when i had performed the software update of the Sony M4 Aqua over wifi and I had to submit it to service center for fixing the issue.

After collecting the mobile from service center and returing back to office .It now again shows a software update being available . I am worried to perform the software update as it may turn off or corrupt the loudspeaker again .

So kindly check and let me know if the available software update has any bugs related to system hardware and what are the implication if i don't perform the update and I need the assurance from support engineer that this will cause loud speaker or any hardware issue as I cannot keep on visiting the service center which is very far from locaiton.

My old JOB Sheet ID:W115100105672

Regards

Siddhardha Punna

Re: Sony M4 Aqua Software update issue

Qatrium — Wed, 14 Oct 2015 08:33:06 GMT

This is a user based forums, no one will have access to such information here. But we can help if you tell us what is your current firmware version (Settings -> About phone) and what's the firmware version in the update notification (Settings -> About phone -> Software update).

Re: Sony M4 Aqua Software update issue

Phy — Wed, 14 Oct 2015 08:35:36 GMT

Well we can't really check for bugs as you request as we are users just like you. But i would suggest you try updating using Sony PC Companion instead of through wifi and see if that works better.
http://support.sonymobile.com/gb/tools/pc-companion/

Re: Sony M4 Aqua Software update issue

Phy — Wed, 14 Oct 2015 08:37:50 GMT

Nice Quester

Re: Sony M4 Aqua Software update issue

Siddhardha — Wed, 14 Oct 2015 10:27:34 GMT

Sorry for the trouble guys and thanks for helping me . Here are the details of present software of the phone. Andriod Version : 5.0 Build number:26.1.B.2.129

Re: Sony M4 Aqua Software update issue

Qatrium — Wed, 14 Oct 2015 10:33:09 GMT

The next update available is 26.1.B.2.147, which looks like a bug fixing update. Just backup you important data (just to be safe) and proceed with the update.

Re: Sony M4 Aqua Software update issue

Siddhardha — Wed, 14 Oct 2015 12:01:29 GMT

This particular update earlier caused me Loud speaker issue . So i am worried to perform it .

Re: Sony M4 Aqua Software update issue

Qatrium — Wed, 14 Oct 2015 12:09:21 GMT

Updates go through extensive testing from Sony side and from network operators too, what happened with your last update experience can be merely a coincidence, as software updates won't usually ruin something in hardware.

ِAnyways, if you decide not to update it will not cause you any harm, but you may be missing some bug fixes or new improvements to the software.

Re: Sony M4 Aqua Software update issue

Sonymanpro — Thu, 15 Oct 2015 04:17:54 GMT

I am in the same boat as you:

/t5/Xperia-8482-M4-Aqua/Should-I-system-Update-my-phone/m-p/1050020

These Sony updates are nothing but trouble. My advice would be to not update your phone.

Although it might be Googles fault as well. Lollipop updates are screwing up non sony phones as well.

If you want to get rid of the anoying message First makes sure you go to the settings of the app and turn off auto download.

Then go to Settings-Apps-All and Force Stop "Software Update" You won't get the pop up unless you restart the phone.

Re: Sony M4 Aqua Software update issue

Sonymanpro — Thu, 15 Oct 2015 04:18:56 GMT

Quester,

Do you think it is just a coincidence that a lot of people have problems after updates?

Re: Sony M4 Aqua Software update issue

ALDUB — Thu, 15 Oct 2015 06:07:35 GMT

I recently (14 Oct 2015) updated to 26.1.B.2.147 via PCC...I don't know what are the improvements, except for that i can delete now the google+...is there any logs about this update?

Re: Sony M4 Aqua Software update issue

Rudn — Thu, 15 Oct 2015 12:29:19 GMT

I have trouble to update to the latest Firmware,

because of an error message that says "memory is full"

I used only the preinstalled Software and Apps from sony, nothing else is installed, no other Apps or Games

Also it's not possible to transfer apps from internal storage 8GB, to the 32GB installed SDCard (other vendors allow that)

so the update did not work

Any solution? Resetting phone to defaults is no option!!!

Re: Sony M4 Aqua Software update issue

Neptunesman — Fri, 16 Oct 2015 14:35:02 GMT

Oh wow, I wish I had seen this thread earlier...
I updated my phone yesterday and ever since my loudspeaker doesn't work. In addition, there seems to be isdues with light detection. Anyone experienced the same and is sending the phone to a center the only option to fix it?
Thanks