topic Re: Camera not working error in XPERIA archive

Camera not working error

DavidSamson03 — Sun, 19 Jul 2015 21:17:55 GMT

I have a strange issue when I updated my OS to newer version. When I am trying to open Camera it is saying "Camera not available"

I tried to clear cache / data, force stopped it though it is not working. My mobile is not in warranty period so what to do?

Please let me know the resolution of the issue.

Thanks

Re: Camera not working error

Phy — Sun, 19 Jul 2015 21:43:33 GMT

Boot on safe mode

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

unmount the SD card

1. settings
2. storage
3. Unmount SD card

Clear the camera app data

1. settings
2. Apps
3. all
4. camera
5. clear app data

Try to use the camera.

Re: Camera not working error

_alexdon_ — Mon, 20 Jul 2015 08:05:34 GMT

There is also the chance that you have OK google detection enabled.

Re: Camera not working error

DavidSamson03 — Mon, 20 Jul 2015 09:06:32 GMT

I guess this issue came after recent Lollipop update. I've followed stapes to boot mobile into safe mode and tried to clear cache / data from Settings > Applications > All > Camera. Even though it is not working.

Does anybody here with same kind of issue?

Thanks

Re: Camera not working error

Phy — Mon, 20 Jul 2015 17:02:35 GMT

You could repair the phone with Sony PC Companion

http://support.sonymobile.com/gb/tools/pc-companion/