topic Re: unstalling apps in XPERIA archive

unstalling apps

bosse — Sat, 18 Jul 2015 23:53:04 GMT

Trying to uninstall some of the apps I've installed by my self.

But, it won't uninstall!

Just trying and trying, and after a while the phone restarts it self and no app has been uninstalled. Even tried with an app that are supposed to do the uninstalling better than through apps.

But that doesn't work.

Suggestions any one?

Re: unstalling apps

Phy — Sun, 19 Jul 2015 00:16:26 GMT

1. Settings
2. Apps
3. Downloaded
4. Select the app
5. Uninstall

Re: unstalling apps

bosse — Sun, 19 Jul 2015 08:02:48 GMT

Hi Phy
Been There, done that......
Doesn't work.
Thats why I installed "easy uninstaller ". But even that app
Can't uninstall. And I cant uninstall that app eighter!

Re: unstalling apps

Uliwooly — Sun, 19 Jul 2015 08:19:16 GMT

@bosse

You might want to repair the phone with PCC

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: unstalling apps

bosse — Sun, 19 Jul 2015 08:22:08 GMT

Hi uliwooly
That was my next option.

Re: unstalling apps

Uliwooly — Sun, 19 Jul 2015 17:22:09 GMT

@bosse

Did it worked?

Re: unstalling apps

bosse — Sun, 19 Jul 2015 17:22:32 GMT

So, did a repair through pc companion. Just made it worse!

-Still not able to uninstall apps!

-Not able to chose my own messagesignal.

-Not able to chose my own ringsignal.

-Photos in Album that I could see both from internal memory and sd-card are now only seen through filecommander and sd-card.

A soulotion any one?

Re: unstalling apps

Uliwooly — Sun, 19 Jul 2015 17:26:52 GMT

@sweboz

Which apps are you trying to uninstall? if the apps were preloaded apps you can not uninstall them.

it'll be easier if you post screenshots.

Re: unstalling apps

bosse — Sun, 19 Jul 2015 17:34:24 GMT

No preinstalled apps.

Have now managed to uninstall

- Instaweather

But not the rest.....

- Canal digital go

- real piano

Re: unstalling apps

Uliwooly — Sun, 19 Jul 2015 18:58:45 GMT

@sweboz

Repairing the phone with PCC should delete all the installed apps

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: unstalling apps

Uliwooly — Sun, 19 Jul 2015 18:59:21 GMT

@sweboz

Have you rooted the phone ?

Re: unstalling apps

bosse — Sun, 19 Jul 2015 20:28:42 GMT

@ulibwolly

No rooting done.

Brand new phone ( bought it 1 week ago), so no rooting done.

Want to keep the guarantee.

Re: unstalling apps

Uliwooly — Mon, 20 Jul 2015 00:56:19 GMT

@sweboz

Reinstall the latest update with PCC, make sure that it deletes everything and post screenshots after you do so.

Re: unstalling apps

bosse — Mon, 20 Jul 2015 07:09:20 GMT

Hi @uliwolly

Used the latest version of pcc, and got the lastest one on the phone.

Now with some new problems.......

Restarts and black screen from time to time.

Will try pcc one more time, but that will not happen before Tuesday next week. Going on vaccation in an hour.

Have to use my sparephone till then. My z1.....

Till then, thx for all help.

Re: unstalling apps

Uliwooly — Mon, 20 Jul 2015 18:01:12 GMT

@sweboz

Keep us updated.

Re: unstalling apps

bosse — Mon, 20 Jul 2015 18:52:19 GMT

Sure will do @uliwolly

First update:

New problems.....

- volymeknob working when it wants.

- The battery went from 100% to 40% in 6 h. No surf, no nothing.....

Think I've got what we in sweden call "an example made on a Monday....."

Re: unstalling apps

Uliwooly — Mon, 20 Jul 2015 19:29:44 GMT

@sweboz

Those are quite a bit of issues, try again with PCC, if you experience the same contact your local Xperia Care to get your phone inspected ASAP

http://support.sonymobile.com/global-en/contactUs/

Re: unstalling apps

bosse — Mon, 20 Jul 2015 19:40:44 GMT

Will do @uliwolly.

Gonna give it a week, my holliday...., to get it on the right path....

Thx for all the help and tips.

Re: unstalling apps

Uliwooly — Mon, 20 Jul 2015 19:57:58 GMT

@sweboz

Anytime, keep us updated.

Re: unstalling apps

bosse — Thu, 30 Jul 2015 06:41:56 GMT

@uliwolly

Updating: just updated it to lollipop and repaired it with pcc. No changes....

Have send my z1 compact to repair ( nearly the same problems).

When I get that one back, I'll be returning the z3....