https://community.sony.com.mk/t5/xperia-archive/call/m-p/3410882#M498216 <P>Hi @Justman</P><P>Please, boot your device into safe mode as explained <A href="https://community.sony.co.uk/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008" target="_blank">here</A>. If this issue is not present in this mode, that indicates a third party app is causing the problem. In this case exit Safe Mode and then un-install any third party apps you don't need and clear the cache/data for the apps you want to keep. I'm at disposal for any question.</P> Sat, 10 Oct 2015 03:44:10 GMT xavinux 2015-10-10T03:44:10Z https://community.sony.com.mk/t5/xperia-archive/call/m-p/3410881#M498215 My device go blank whenever I receive or dial number. Sat, 10 Oct 2015 03:26:32 GMT https://community.sony.com.mk/t5/xperia-archive/call/m-p/3410881#M498215 Justman 2015-10-10T03:26:32Z https://community.sony.com.mk/t5/xperia-archive/call/m-p/3410882#M498216 <P>Hi @Justman</P><P>Please, boot your device into safe mode as explained <A href="https://community.sony.co.uk/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008" target="_blank">here</A>. If this issue is not present in this mode, that indicates a third party app is causing the problem. In this case exit Safe Mode and then un-install any third party apps you don't need and clear the cache/data for the apps you want to keep. I'm at disposal for any question.</P> Sat, 10 Oct 2015 03:44:10 GMT https://community.sony.com.mk/t5/xperia-archive/call/m-p/3410882#M498216 xavinux 2015-10-10T03:44:10Z https://community.sony.com.mk/t5/xperia-archive/call/m-p/3410883#M498217 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/639941">@Justman</A>&nbsp;You can also remove the SIM and check to see if the same problem occurs with another.</P> Sat, 10 Oct 2015 07:29:54 GMT https://community.sony.com.mk/t5/xperia-archive/call/m-p/3410883#M498217 _alexdon_ 2015-10-10T07:29:54Z