topic LED Illumination not working in XPERIA archive

LED Illumination not working

PhoenixMani — Thu, 13 Aug 2015 18:07:54 GMT

Hello

I have got my Xperia in Feb 2014. My experience with the phone was quite good. Recently all of a sudden the LED doesn't light up when its supposed to. Sometimes while charging it will never light up but after a few restarts it will and later it won't again. I have tried the service tests and even there it'll work whenever it wants to. But only when i use the Music app it works absolutely fine. All of my light settings are on, I have downloaded the "Illumination Bar", and I'm not using stamina mode.

I am on stock 4.3, updated to the latest firmware last year, and i haven't installed any new apps.

Thank You.

Re: LED Illumination not working

Uliwooly — Thu, 13 Aug 2015 18:54:00 GMT

Repair your phone with pcc

PC Companion (PCC)
http://support.sonymobile.com/gb/tools/pc-companion/

Bridge (for Mac)
http://support.sonymobile.com/gb/tools/bridge-for-mac/

Alternatives on How to backup Xperias
http://talk.sonymobile.com/thread/36355

Re: LED Illumination not working

Jake-SonyXperia — Fri, 14 Aug 2015 01:04:05 GMT

Hi PhoenixMani,

Welcome to the community,

Here are the instructions on how the repair is done via PC and Mac.

Here's how to run the repair on PC Companion:
1. Install and open PC Companion then select Support Zone.
2. Phone Software Update.
3. Start.
4. Repair Phone
5. Continue
6. Accept data removal
7. Next
8. Wait for prepare
9. Select Phone
10. Follow the connection steps

And Bridge for Mac:
1. Launch Bridge for MAC without the handset connected.
2. On the Main Window select "Xperia > Repair Xperia Device".
3. Ensure the phone is charged and select "Ok" in the following window.
4. Select Continue on the following page.
5. Wait until the initialising step is finished the continue as below.
6 . Select your model of phone from the list that appears
7. Follow the connection steps that appear, ensuring that you are holding the relevant button down before during and after the connection phase until the update/repair begins.