topic Re: Call blocking in XPERIA archive

Call blocking

Tennis — Thu, 17 Sep 2015 10:37:13 GMT

I have enabled tap to open option, but this has actually lead to a disaster, while in my pocket it keeps selecting options and what have you.

Anyways, now when I call it says that you can't make outgoing calls while call blocking is on, kindly tell me how to remove this.

Thanks.

Re: Call blocking

Qatrium — Thu, 17 Sep 2015 10:47:59 GMT

Settings -> Calls -> Call Barring -> All outgoing -> Disable

Re: Call blocking

Tennis — Thu, 17 Sep 2015 10:53:32 GMT

Thank you for replying, everything is already disabled there. Yet the same error.

Re: Call blocking

Qatrium — Thu, 17 Sep 2015 10:56:49 GMT

Go to safe mode and see if you can make calls from there.

Re: Call blocking

Tennis — Thu, 17 Sep 2015 10:59:12 GMT

Sorry, for being amateur, how to activate safe mode 😐

Re: Call blocking

Qatrium — Thu, 17 Sep 2015 11:00:54 GMT

Click on the link embedded in my last post, the word "safe mode" is clickable.

Re: Call blocking

Tennis — Thu, 17 Sep 2015 11:09:47 GMT

Still the same error 😕

Re: Call blocking

Qatrium — Thu, 17 Sep 2015 11:11:38 GMT

Actually I can't think of any other reason for blocking outgoing calls, did you contact your operator? Calls can be blocked from operator side too.

Re: Call blocking

Tennis — Thu, 17 Sep 2015 11:15:43 GMT

Ah man why would they do that, seems unlikely..

Re: Call blocking

xavinux — Thu, 17 Sep 2015 13:30:45 GMT

Hi @Tennis

I suggest you to first run a backup of the device information like this:

http://talk.sonymobile.com/t5/FAQ/Backup-amp-Transfer/m-p/407253#U407253

Try performing a system repair using PC Companion:

http://support.sonymobile.com/gb/tools/pc-companion/

This will factory reset your phone and erase all data. You might need tocharge your device for about 1-2 hours before so the device has at least 80% battery. Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device). Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process. If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP.

In PC Companion you press start on Support Zone -> Start on Update the phone/tablet software -> Repair phone/tablet (the blue clickable link in the message) -> Follow these steps without having your device connected to the PC.

Follow the instruction that appears in the program and do not connect your device until this guide tells you how to connect it.

If it's not possible to perform this software repair, you could check the following FAQ topic regarding USB connection problems:

/t5/FAQ/USB-connection-problems/m-p/348074

If my answer was helpful for you, please thank me with Kudos.

I'm at disposal for any question.

Best Regards,