topic Re: android upgrade in XPERIA archive

android upgrade

Crissfan — Tue, 03 Nov 2015 13:07:14 GMT

Good morning, I can not update my z1, the error persists

Samuel1 — Tue, 03 Nov 2015 13:08:05 GMT

What happens when you try to update your phone?

Crissfan — Tue, 03 Nov 2015 13:10:45 GMT

The update is downloaded but when you install restarts and get a message could not be installed

Samuel1 — Tue, 03 Nov 2015 13:26:48 GMT

Are you updating via your computer or via the phone?

Crissfan — Tue, 03 Nov 2015 14:38:01 GMT

THROUGH my cell , connected to wifi.

Samuel1 — Tue, 03 Nov 2015 14:39:39 GMT

Alright. In that case you could try using a computer instead. PC Companion is found here: PC Companion..

Crissfan — Tue, 03 Nov 2015 14:42:39 GMT

I downloaded on my pc and as I install the phone?

Samuel1 — Tue, 03 Nov 2015 14:49:15 GMT

Connect the phone and follow the guides and instructions for updating the phone software under Support Zone.

Crissfan — Tue, 03 Nov 2015 14:53:16 GMT

would have to communicate with technical support of my city ?

Samuel1 — Tue, 03 Nov 2015 15:20:01 GMT

If you want to, you can give your Local support a call, but you should be able to solve this by yourself.

Crissfan — Tue, 03 Nov 2015 16:31:40 GMT

I am in the process of installation, thanks .