https://community.sony.com.mk/t5/xperia-archive/locked-screen/m-p/3407746#M496817 <P>Is it locked from a 3rd party app then? Could you post a picture as I think you won't be able to take a screenshot?</P> Thu, 08 Oct 2015 18:39:07 GMT _alexdon_ 2015-10-08T18:39:07Z https://community.sony.com.mk/t5/xperia-archive/locked-screen/m-p/3407745#M496816 <P>My screen is locked, and do not recall my password after having had to enter my PIN code for SIM card. I can get calls and respond, but can only make emergency calls. I tried hard resets, factory resets, google password changes, but nothing &nbsp;helps. Please assist</P> Thu, 08 Oct 2015 18:38:24 GMT https://community.sony.com.mk/t5/xperia-archive/locked-screen/m-p/3407745#M496816 DJSANSFRONTIERE 2015-10-08T18:38:24Z https://community.sony.com.mk/t5/xperia-archive/locked-screen/m-p/3407746#M496817 <P>Is it locked from a 3rd party app then? Could you post a picture as I think you won't be able to take a screenshot?</P> Thu, 08 Oct 2015 18:39:07 GMT https://community.sony.com.mk/t5/xperia-archive/locked-screen/m-p/3407746#M496817 _alexdon_ 2015-10-08T18:39:07Z https://community.sony.com.mk/t5/xperia-archive/locked-screen/m-p/3407747#M496818 <P>Not sure. Can't take a screenshot. Could be chrome that crashed...</P> Thu, 08 Oct 2015 19:09:43 GMT https://community.sony.com.mk/t5/xperia-archive/locked-screen/m-p/3407747#M496818 DJSANSFRONTIERE 2015-10-08T19:09:43Z https://community.sony.com.mk/t5/xperia-archive/locked-screen/m-p/3407748#M496819 <P>Can you try to perform a software repair so we give it a shot to remove the lock?</P> Thu, 08 Oct 2015 19:12:51 GMT https://community.sony.com.mk/t5/xperia-archive/locked-screen/m-p/3407748#M496819 _alexdon_ 2015-10-08T19:12:51Z https://community.sony.com.mk/t5/xperia-archive/locked-screen/m-p/3407749#M496820 I've seen this before with users with antivirus apps Thu, 08 Oct 2015 21:12:07 GMT https://community.sony.com.mk/t5/xperia-archive/locked-screen/m-p/3407749#M496820 Uliwooly 2015-10-08T21:12:07Z