topic Re: Sony xz compact in XPERIA archive

Sony xz compact

Ella1 — Tue, 11 Aug 2015 20:01:39 GMT

When calling someone and want to hang up my screen goes blank and I can't hang up what is wrong with the phone

Re: Sony xz compact

Uliwooly — Tue, 11 Aug 2015 20:25:03 GMT

@Ella1

Does your phone has a protective case or film that might be blocking the proximity sensor?

Re: Sony xz compact

Phy — Tue, 11 Aug 2015 20:30:41 GMT

1. Settings
2. Apps
3. All
4. Smart Key
5. Uninstall it

Re: Sony xz compact

Ella1 — Tue, 11 Aug 2015 22:46:16 GMT

What is smart key I don't have that

Re: Sony xz compact

Thommo — Tue, 11 Aug 2015 23:27:51 GMT

If you don't have it then you haven't installed it as it's for use with headset mainly however try Settings then apps then tap the 3 dots and then tap on reset app preferences then reboot and test however this will reset all setting or changes you have made like ringtone etc back to default