topic z2 rotation problem in XPERIA archive

z2 rotation problem

tomislav1 — Sun, 01 Nov 2015 17:04:31 GMT

Hello guys i read about this before but i can't fix this. My phone won't rotate and when i take pictures they rotate in the album. I try safe mode, factory reset and it didn't work. Pls help, ty

Re: z2 rotation problem

Uliwooly — Sun, 01 Nov 2015 18:13:41 GMT

@tomislav1

Does your phone has a magnetic case?

Re: z2 rotation problem

Phy — Sun, 01 Nov 2015 18:14:29 GMT

Try using Sony PC Companion to repair the phone.
http://support.sonymobile.com/gb/tools/pc-companion/

Re: z2 rotation problem

orion3105911 — Sun, 01 Nov 2015 19:24:24 GMT

Check autorotate in quick settings, turn it on, to be able to rotate screen.

Re: z2 rotation problem

tomislav1 — Sun, 01 Nov 2015 19:26:58 GMT

Ty guys but phone just get fix by itself, i don't know how but it's now working fine

Re: z2 rotation problem

Uliwooly — Sun, 01 Nov 2015 19:34:30 GMT

@tomislav1

Probably an app acting up

Re: z2 rotation problem

John-BR — Mon, 02 Nov 2015 03:25:30 GMT

Hi @tomislav1

Welcome to the community.

The first thing I would suggest with the speakers is checking to see if this is a potential hardware problem. To use Xperia Diagnostics

Go to Settings > About phone > Diagnostics.

Tap Test device.

Select the Gyroscope

Follow the on-screen instructions.

If it fails the test have a chat with your contact your Local support team as it will need to be serviced.