Xperia C Not Starting

Truzz — Sun, 12 Jul 2015 07:35:11 GMT

Xperia C starts displays SONY'S logo shuts down it self then starts itself and continues till battery is over.
Need immediate help.

Re: Xperia C Not Starting

Uliwooly — Sun, 12 Jul 2015 08:34:55 GMT

@Truzz

Remove the SIM and SD cards > charge the phone > repair it with PCC > leave the phone off

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Xperia C Not Starting

Jake-SonyXperia — Mon, 13 Jul 2015 02:06:26 GMT

Hi Truzz,

Welcome to the community,

Please see the software repair instructions below.

Here's how to run the repair on PC Companion:

1. Install and open PC Companion then select Support Zone.
2. Phone Software Update.
3. Start.
4. Repair Phone
5. Continue
6. Accept data removal
7. Next
8. Wait for prepare
9. Select Phone
10. Follow the connection steps

And Bridge for Mac:

1. Launch Bridge for MAC without the handset connected.
2. On the Main Window select "Xperia > Repair Xperia Device".
3. Ensure the phone is charged and select "Ok" in the following window.
4. Select Continue on the following page.
5. Wait until the initialising step is finished the continue as below.
6 . Select your model of phone from the list that appears
7. Follow the connection steps that appear, ensuring that you are holding the relevant button down before during and after the connection phase until the update/repair begins.

Let us know how you get on.

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