topic Re: Sony Xperia Z3 Vibrating constantly and opening the camera alone in XPERIA archive

Sony Xperia Z3 Vibrating constantly and opening the camera alone

Diovane — Sun, 09 Aug 2015 08:51:21 GMT

Hello, I am Brazilian, I live in Curitiba, Paraná. I've been complaining about a Sony Xperia smartphone Z3. I purchased 15 days. The same has been exposed to splashing water (shower), which is acceptable because the equipment is designed for these situations splashes and even submersion, to its limits of course, had the same problems on the 09/08/15 03: 29 am began an endless vibration, even turning off the machine vibration remained and after endless vibration, 05:00 am it stopped and did not return to vibrate, but began another breakdown, celebrates open the camera unintentionally, the which it was in this condition when I got to this point of the complaint, (5:15 am) and so far did not return open. I believe it is a problem in sealing the camera button, as it was for him that the problem manifested itself. I now believe that if there was water into the unit, the motherboard was damaged, so need immediate replacement device, for me the device is an essential commodity. I look forward soon return Sony's what should I do in this situation, since the device has addiction but not stopped operating (for now). Thank you!

Re: Sony Xperia Z3 Vibrating constantly and opening the camera alone

Uliwooly — Sun, 09 Aug 2015 08:53:02 GMT

@Diovane

I'm sorry to hear that, contact your local Xperia Care and request a vacuum test

http://support.sonymobile.com/global-en/contactUs/

Re: Sony Xperia Z3 Vibrating constantly and opening the camera alone

Diovane — Sun, 09 Aug 2015 09:03:01 GMT

So the problem is getting worse, because now a row of touch-screen, is dead, making it impossible to perform common tasks, what can I do besides having to get in touch?

Re: Sony Xperia Z3 Vibrating constantly and opening the camera alone

Diovane — Sun, 09 Aug 2015 09:05:17 GMT

In my town Sony representative, it is unreliable, therefore, would have to send my device to another state, what would I do without apparatus pro more than 15 days. how you could help me?

Re: Sony Xperia Z3 Vibrating constantly and opening the camera alone

Uliwooly — Sun, 09 Aug 2015 09:10:18 GMT

@Diovane

I'm sorry to tell you this, but no one here can help you, you need to contact your local Xperia Care and get them to inspect the phone.

Re: Sony Xperia Z3 Vibrating constantly and opening the camera alone

Diovane — Sun, 09 Aug 2015 11:48:57 GMT

Thank you for trying to help! Question since so researched, the problem is common, at least in Brazil. But anyway, thank you!