topic The issue of Xperia Z1 with the latest Android 5.1.1 in XPERIA archive

5.1.1, problems with camera and notifications

GeoffH — Tue, 15 Sep 2015 18:16:25 GMT

I use my own sound files stored on sd card mp3 format

if I set the alarm sound using one of these it crashes the clock app - no problem using default system sounds

if I set the ringtone using one of these the tones only rings once not repeated - np problem using default ringtones

minor error but still not working correctly

Re: 5.1.1. bug report

GeoffH — Tue, 15 Sep 2015 20:09:44 GMT

camera stops working after taking several photos, needs reboot

click sound disappears when taking photo just before this happens

clearing cache etc has no effect

Re: 5.1.1. bug report

Uliwooly — Tue, 15 Sep 2015 20:12:01 GMT

@GeoffH

Have you reinstall the latest update?

Re: 5.1.1. bug report

GeoffH — Tue, 15 Sep 2015 20:50:47 GMT

tbh I flashed a prerooted rom which could be the problem going to restore a backup as see where I'm at

Re: 5.1.1. bug report

GeoffH — Tue, 15 Sep 2015 21:30:23 GMT

same problem also reported by another user on XDA

something to note as this may be sound related, the shutter sound stops working but I can keep taking pictures it is only when I close the camera it won't open again, and as I said above if I use a custom sound for alarm it crashes the clock app and custom ringtones only ring once not continuous ..............................something weird about the sounds and how 5.1.1 is interacting with them on the camera and clock app

The issue of Xperia Z1 with the latest Android 5.1.1

EugeneHiroaki — Wed, 16 Sep 2015 01:40:47 GMT

After updated latest android 5.1.1 for Xperia Z1,the Camera black screen and wont work after few minute and not able to use it again even reopen nor force stop it and the issue will appear when restart the phone again.
Thank you!!

Re: The issue of Xperia Z1 with the latest Android 5.1.1

Qatrium — Wed, 16 Sep 2015 06:29:08 GMT

Did you try to clear the cache?

- Go to Settings -> Apps -> All -> Camera -> Clear data and restart your phone.

Re: 5.1.1. bug report

Munki — Wed, 16 Sep 2015 11:14:46 GMT

Updated to 5.1 via PC Companion last night. Unable to use my phone since. Every time I try to turn it on, I get the "Adroid is Starting" message, and it optimizes all my apps. When it finally completes this process, the boot-up never fully completes and the phone restarts and the process starts all over again.

I had read on a forum for the 5.1 update on the nVidia Shield that this Optimization Boot Loop was due to the fact that "Move App to SD" is no longer available natively in 5.1, and that Android gets stuck in a loop trying to build an rebuild the ART runtime in relation to any apps you have on your SD card.

I've tried booting with the SD card removed, but I get the same issue. Can anyone advise how I do a factory reset without being able to fully boot the OS, and I don't have PC Companion available to me at the moment???

Re: 5.1.1. bug report

Bloodhound — Wed, 16 Sep 2015 19:49:20 GMT

Have same problem with sound/ringtones as GeoffH. I've noticed that sound selector hangs if any custom sound is selected.

Looks like another bug making this phone hardly useable.

Re: 5.1.1. bug report

hussein1996 — Thu, 17 Sep 2015 05:00:29 GMT

Hi . There is not much that you can do without your pcc on a boot looped device . At least if there is i am not aware of it.(official way you can also use flash tool and ...)
You have to launch a system repair using pcc . Open pcc and dont connect your phone to the computer .Click support zone then click phone \tablet update click on blue zone in error page that pops up . follow the instructions given by pcc.

Re: 5.1.1. bug report

hussein1996 — Thu, 17 Sep 2015 05:06:22 GMT

Hi . I have updated my c6902 to 5.1.1 this morning and unbelievably 60fps video recording is gone ! Any idea\ explanation ?

Re: 5.1.1. bug report

_alexdon_ — Thu, 17 Sep 2015 06:16:49 GMT

@hussein1996 They were supposed to remove it as it doesn't work properly. Rickard said this some time ago.

Re: 5.1.1. bug report

GeoffH — Thu, 17 Sep 2015 06:28:03 GMT

anyone experiencing these issues - you don't happen to have a smartwatch connected to you phone ?

Just to recap

1. custom alarm sound crashes the clock
2. custom 15sec ringtone (mp3) does not repeat, rings once
3. camera takes about 3 pictures then the shutter sound stops (can still take pictures) once the camera is closed it opens with a blank screen icons only needs reboot to work again

Re: 5.1.1. bug report

Rickard — Thu, 17 Sep 2015 08:13:38 GMT

Sorry to hear that you have issues after the update.

I tested this here but i'm unable to replicate these issues in my Z1. I do know that there may be issues having notifications and ringtones stored on the external SD though so if the files are stored on the external SD, please try moving them to the internal storage and see if that helps.

Have you found any certain way to replicate the camera issue? Is it for example a certain camera mode causing it or something similar?

Re: 5.1.1. bug report

GeoffH — Thu, 17 Sep 2015 08:25:34 GMT

no mate I can't pin it down at the moment, my alarms and ringtones are install in internal sd already, I am just updating my other Z! as we speak to do some testing although it won't have a smartwatch attached and associated sw, this phone is completely blank with no apps installed and has been factory reset and never rooted so will report back my findings

Re: 5.1.1. bug report

Rickard — Thu, 17 Sep 2015 08:51:35 GMT

Could you test if this also happens in safe mode just to check if it's related to any downloaded app running in the background?

I've had my camera running for over 10 minutes now, taking over 70 pictures and shooting some videos both in auto and manual and saving to both internal storage and SD card but it works fine for me.

Re: 5.1.1. bug report

GeoffH — Thu, 17 Sep 2015 09:30:30 GMT

I have since installed 5.02 again so will do this when I get a chance, just booting up my other Z1 now after update to 5.1.1 via PCC and have put on there the same alarm tone I used before on intenal sd

Re: 5.1.1. bug report

GeoffH — Thu, 17 Sep 2015 09:44:12 GMT

no such problems that I can find on the other phone, so this must be down to an app or some ther conflict

so when I get a chance I will invetigate further, trying safe mode first then see where we go from there, also worth noting there is no smartwatch attached to this phone and no associated software - in fact there is no software or apps installed on this phone at all, as for the camera again none of the downloadable apps or extensions on the camera - it is all out of the box so to speak

Re: 5.1.1. bug report

Rickard — Thu, 17 Sep 2015 13:20:34 GMT

I tried connecting a SW2 as well but have still been unable to replicate any issue here but it could perhaps be a specific app i don't have installed.

You also mentioned the phone was flashed with a modified prerooted firmware? Would it be possible for you to try on a clean install made by PC Companion?

Re: 5.1.1. bug report

GeoffH — Thu, 17 Sep 2015 18:03:18 GMT

this is obviously very specific to my phone and whaever apps or configuration is on it, even though it is rooted I have done very little in the way of modifications, as I said I have already updated my other Z1 which was in a factory state performed on PCC so as far as a completely standard phone with no apps installed there is no evidence of a problem

In saying that, other people have performed the flash that I did on the problematic phone and also have had no issues, so the has to be a differnce somewhere and I suspect it is some app that is causing this, which tbh is not really a Sony problem

Anyway if I find something I will still report it here

and just to recap - I have concluded that there is nothing wrong with the new Sony 5.1.1 firmware, this issue is very specific to my Z1 and either apps ot some configuration yet to be determined, I hope I can find out what it is

regards