topic Re: NFC does not recognize TAG in XPERIA archive

NFC does not recognize TAG

Tanzer — Wed, 28 Oct 2015 19:48:02 GMT

?NFC does not recognize or even see nxp ntag 203. Samsung s4mini does. What is the problem with Sony z3 compact?

Re: NFC does not recognize TAG

Uliwooly — Wed, 28 Oct 2015 19:58:48 GMT

@Tanzer

Boot on safe mode and report back

Re: NFC does not recognize TAG

Uliwooly — Wed, 28 Oct 2015 20:02:59 GMT

@Tanzer

You might want to read this

http://www.andytags.com/nfc-tags-compatibility-issues.html#.VjEpxWQzYy4

Re: NFC does not recognize TAG

SergioPL1 — Wed, 28 Oct 2015 21:39:59 GMT

Check if you have NFC enabled and phone is in unlocked state. Z3-series doesn't display NFC icon when enabled/disabled.

Re: NFC does not recognize TAG

Tanzer — Wed, 28 Oct 2015 21:46:14 GMT

Thx, Sergio, but NFC icon is there, reading does not work...

Re: NFC does not recognize TAG

Tanzer — Wed, 28 Oct 2015 21:48:05 GMT

Thx, according to the link z3c should support ntag 203... Mine has problems

Re: NFC does not recognize TAG

SergioPL1 — Wed, 28 Oct 2015 21:50:37 GMT

@Tanzer wrote:
Thx, according to the link z3c should support ntag 203... Mine has problems

I don't know how to help you :(. Before answering your question I tried to read old NX1 tag and it worked fine, detected "Home" and launched Smart Connect.

Maybe try to reset Smart Connect settings? Of course you will need to re-enter all your smart settings.

Re: NFC does not recognize TAG

John-BR — Wed, 28 Oct 2015 23:11:03 GMT

Hi Tanzer

Welcome to the community.

I would suggest checking to see if this is a potential hardware problem. To use Xperia Diagnostics

Go to Settings > About phone > Diagnostics.

Tap Test device.

Select the NFC

Follow the on-screen instructions.

Could you let us know what the results of that are?

If it fails the test have a chat with your contact your Local support team as it will need to be serviced.

Re: NFC does not recognize TAG

Tanzer — Wed, 28 Oct 2015 23:28:34 GMT

Hi, John... Test passed. However... According to specs ntag203 should be supported, but it does not...

Re: NFC does not recognize TAG

Tanzer — Wed, 28 Oct 2015 23:29:30 GMT

Could it be android issue?

Re: NFC does not recognize TAG

SergioPL1 — Wed, 28 Oct 2015 23:32:35 GMT

I remember few discussions about tags compatibility. You might need to dig deep in Z2 Tablet forum. There was at least one thread but AFAIR it end up at XDA forum.

Re: NFC does not recognize TAG

John-BR — Thu, 29 Oct 2015 00:11:36 GMT

Do you get the "NFC Read Error. Try Again." message when you hold up the tag to the handset?

Re: NFC does not recognize TAG

Tanzer — Thu, 29 Oct 2015 00:56:32 GMT

No... I have no message at all, also no notification sounds

Re: NFC does not recognize TAG

John-BR — Thu, 29 Oct 2015 01:11:19 GMT

What happens if you hold the phone to another NFC capable device? Does it recognise any NFC at all?

Re: NFC does not recognize TAG

Tanzer — Thu, 29 Oct 2015 21:26:47 GMT

It did work with NFC devices and tags. About 2-3 month ago. But not any longer... Android problem? When comes 6.0 update. Will this help?

Re: NFC does not recognize TAG

Uliwooly — Thu, 29 Oct 2015 21:42:35 GMT

@Tanzer

I would repair the phone with PCC and check again

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: NFC does not recognize TAG

John-BR — Thu, 29 Oct 2015 22:02:15 GMT

Here's how to run the repair on PC Companion:

Install and open PC Companion then select Support Zone.
Phone Software Update.
Start.
Repair Phone
Continue
Accept data removal
Next
Wait for prepare
Select Phone
Follow the connection steps

And Bridge for Mac:

Launch Bridge for MAC without the handset connected.
On the Main Window select "Xperia > Repair Xperia Device".
Ensure the phone is charged and select "Ok" in the following window.
Select Continue on the following page.
Wait until the initialising step is finished the continue as below.

6 . Select your model of phone from the list that appears

Follow the connection steps that appear, ensuring that you are holding the relevant button down before during and after the connection phase until the update/repair begins.

You will want to start these processes with the phone powered off and disconnected from the PC.

Re: NFC does not recognize TAG

Tanzer — Tue, 10 Nov 2015 18:00:07 GMT

Hello... I did all as described... Nfc stil does not see tags... So should i start warranty case?

Re: NFC does not recognize TAG

Tanzer — Tue, 10 Nov 2015 18:10:39 GMT

I guess my nfc chip is somehow got broken

Re: NFC does not recognize TAG

Uliwooly — Wed, 09 Dec 2015 02:36:37 GMT

@Tanzer

Are you still experiencing the same issue?