topic Unable to start the Phone after factory reset in XPERIA archive

Unable to start the Phone after factory reset

Goud — Wed, 28 Oct 2015 15:54:27 GMT

Hello All,

I have tried doing factory reset and after the reset when i start the phone it is only Showing 'Sony' and 'Xperia' on the screen and gradually the battery is getting discharged..

But the phone is not moving furthur other than that..

I am using a Sony Xperia Sola

Re: Unable to start the Phone after factory reset

Uliwooly — Wed, 28 Oct 2015 15:56:00 GMT

@Goud

Connect the phone to a wall charger > press and hold power & volume up for 10 - 15 seconds > let it charge for 2 - 3 hours or until the phone is 90%+ charged > repair the phone with PCC

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Unable to start the Phone after factory reset

Christofer — Wed, 28 Oct 2015 16:00:11 GMT

Hi @Goud,

Like @uliwooly suggested, try repairing the phone's software using PC Companion.

In PC Companion you press start on "Support Zone" > Start on "Update the phone/tablet software" > "Repair phone/tablet" (the blue clickable link in the message) > Follow these steps without having your device connected to the PC.

Follow the instruction that appears in the program and do not connect your device until this guide tells you how to connect it.